Business Analyst (Remote)

Key Responsibilities

• Analyze business processes, workflows, and operational performance to identify opportunities for improvement.
• Gather, organize, and analyze business data to support strategic decision-making.
• Create reports, dashboards, and presentations that provide actionable insights to leadership.
• Collaborate with cross-functional teams to understand business needs and recommend effective solutions.
• Evaluate existing processes and identify opportunities to improve efficiency, reduce costs, and increase productivity.
• Translate business requirements into clear documentation for technical and operational teams.
• Support the planning, implementation, and monitoring of business improvement initiatives.
• Analyze key performance indicators (KPIs) and provide regular performance updates.
• Create data models, reports, and business analysis documentation.
• Auxiliary with forecasting, budgeting, and operational planning activities.
• Conduct research and analysis to support business strategies and company initiatives.
• Identify trends, risks, and opportunities through data analysis.
• Support system improvements, software implementations, and technology-related projects.
• Work with IT teams to define business requirements and improve business applications.
• Prepare executive-level reports, summaries, and recommendations.
• Document business processes, procedures, and workflow improvements.
• Maintain accuracy, confidentiality, and integrity of company information.
• Support continuous improvement initiatives across the organization.

Required Qualifications

• Bachelor’s degree in Business Administration, Data Analytics, Finance, Information Systems, Operations Management, or a related field preferred.
• 3+ years of experience in business analysis, operations analysis, reporting, process improvement, or a related role.
• Strong analytical and problem-solving skills.
• Ability to analyze large amounts of data and identify meaningful insights.
• Experience creating reports, dashboards, and presentations.
• Strong proficiency with Microsoft Excel, including formulas, pivot tables, charts, and data analysis.
• Experience with Microsoft Office 365, PowerPoint, Word, Outlook, and Teams.
• Excellent written and verbal communication skills.
• Ability to communicate technical information clearly to both business and non-technical audiences.
• Strong organizational skills with the ability to manage multiple projects and deadlines.
• Experience Documenting Business Requirements, Processes, And Workflows.
• Ability to work independently while collaborating effectively with remote teams.
• Strong attention to detail and commitment to accuracy.

Preferred Qualifications

• Experience working in transportation, logistics, supply chain, manufacturing, or operations environments.
• Experience with business intelligence tools such as Power BI, Tableau, or similar platforms.
• Experience with SQL, databases, reporting systems, or data visualization tools.
• Experience with enterprise resource planning (ERP) systems and business applications.
• Knowledge of process improvement methodologies such as Lean, Six Sigma, or Agile.
• Experience supporting technology implementations and system enhancements.
• Professional certifications such as Certified Business Analysis Professional (CBAP), PMI-PBA, or similar credentials.