SENIOR HELP DESK TECHNICIAN
IGNITE · Colorado Springs, CO · 6 mo ago
Information Technology$80/hrFull-time
Key Responsibilities
- Provide Tier I/II technical support for end-user systems
- Install, configure, and troubleshoot Windows-based hardware and software
- Support thin clients, zero clients, printers, and peripherals
- Perform hands-on troubleshooting and issue resolution
- Apply system configurations in compliance with STIG requirements
Qualifications
- Secret clearance (required)
- Advanced DoD 8140 certification as applicable
- Experience supporting DoD IT environments
- 8+ years of experience providing Tier II/III IT support
- Bachelor’s degree in Information Technology, Computer Science, or a related field (preferred)
Pay
Salary range: $80-120k