Senior Healthcare Business Systems Analyst

Location: Remote within the US. No sponsorship provided.

About the role

Recruit22 is partnering with a healthcare organization seeking a highly capable Senior Business Systems Analyst. This opportunity is ideal for a professional who can connect business priorities with technology, data, process improvement, automation, and responsible AI. The position will collaborate across business and technology teams to improve operations and deliver measurable outcomes.

Responsibilities

• Partner with business stakeholders, subject-matter experts, and technology teams to understand objectives, workflows, pain points, and system needs.
• Lead discovery through interviews, workshops, observations, process reviews, and data analysis.
• Document current-state and future-state processes, business and functional requirements, user stories, acceptance criteria, process flows, and system documentation.
• Analyze processes and systems to identify gaps, root causes, risks, dependencies, and improvement opportunities.
• Translate business priorities into technology, data, automation, and AI use cases with clear requirements and success measures.
• Support solution design by evaluating options, validating assumptions, and maintaining alignment between business needs and technical capabilities.
• Coordinate with engineering, data and analytics, operations, security, privacy, and vendor teams throughout delivery.
• Develop test strategies and test cases; coordinate user acceptance testing, defect resolution, and requirements traceability.
• Support implementation planning, training, communications, change readiness, release activities, and post-launch stabilization.
• Prepare clear analyses, recommendations, presentations, dashboards, and decision materials for business and technology stakeholders.
• Facilitate working sessions, document decisions and action items, and maintain cross-functional alignment.
• Monitor outcomes against requirements and recommend corrective actions or enhancements.

Qualifications

• Bachelor's degree in business, information systems, healthcare administration, computer science, or a related field required; an advanced degree or relevant certification is a plus.
• Seven or more years of experience in business analysis, systems analysis, process improvement, technology delivery, or a related discipline.
• At least five years of experience gathering requirements and supporting solution design, testing, implementation, and adoption.
• Strong experience with requirements elicitation, process mapping, root-cause analysis, data analysis, solution evaluation, and user acceptance testing.
• Ability to translate effectively between business and technical audiences.
• Experience with Agile, Scrum, Waterfall, or hybrid delivery approaches preferred.
• Experience with tools such as Microsoft Visio, Azure DevOps, Jira, Confluence, or Microsoft 365 preferred.
• Familiarity with AI, analytics, automation, responsible AI, data privacy, information security, or healthcare compliance is preferred.
• Healthcare industry experience is strongly preferred.