Senior Fraud Specialist

About the role

Dime Commercial Bank (Dime) is hiring for a Senior Fraud Specialist at its Headquarters in Hauppauge, Long Island. The Senior Fraud Specialist plays a crucial role in detecting and preventing fraud, ensuring the safety and security of customers' accounts. This is a non‑entry‑level position that requires a strong analytical mindset and the ability to thrive in a fast‑paced, ever‑evolving environment. This role is not remote.

Responsibilities

• Analyze data and conduct thorough investigations and inquiries from multiple sources to identify discrepancies, spot fraud, and eliminate suspicion.
• Foster a culture of accountability, collaboration, speed, innovation, and excellence while continuously elevating quality and caliber of controls.
• Interview and elicit information from department staff to resolve questions.
• Build and maintain relationships between outside departments, cultivating a culture of collaboration, transparency, and mutual success.
• Write reports, document case evidence, findings, and recommendations.
• Identify fraud trends and make recommendations for new strategies to prevent additional losses.
• Assume responsibility for special projects assigned by management.
• Monitor and manage fraud software platform alerts and case statuses and report to management.
• Analyze and monitor fraud software platform metrics and performance indicators.
• Act as mentor and assist in training of department employees when needed.
• Develop documentation related to various fraud issues to enhance corporate policies and/or procedures.
• Support management in reporting potential fraud, fraud losses, and recovery figures.
• Stay informed of changing fraud patterns or regulations in the field.
• Assist with creating and implementing policies and procedures relating to Fraud Monitoring.
• Exercise good judgment to independently resolve problems that require in‑depth investigation and/or research.

Qualifications

• Bachelor’s degree in finance or a related field, or minimum 5 years of Banking/Risk Management experience.
• Minimum 7 years of e‑commerce fraud prevention, investigation, or retail fraud prevention experience.
• Preferred certifications: Certified Fraud Examiner (CFE), Certified Anti‑Fraud Specialist (CAFS), Certified Financial Crimes Investigator (CFCI), Certified AML and Fraud Professional (CAFP), or Certified Anti‑Money Laundering Specialist (CAMS).
• Advanced knowledge of banking, including check, ACH, Merchant Capture, wire, and other payment channel operating rules.
• Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook) with aptitude for learning other systems.
• Self‑starter with ability to work both independently and efficiently.
• Outstanding time management and interpersonal skills; ability to work with all levels in the organization.
• Excellent oral and written communication skills.
• Strong critical thinking, problem‑solving, and analytical mindset.
• Detail‑oriented and able to thrive in a fast‑paced, ever‑evolving environment.

Pay

Salary commensurate with experience, ranging from $65,000 to $75,000 annually. Exact compensation may vary based on relevant experience, skills, education, training, licensure and certifications, and location.