Senior Fraud Specialist

Dime Commercial Bank (Dime) is seeking a Senior Fraud Specialist to join our team at our Headquarters in Hauppauge, Long Island. This role is critical in detecting and preventing fraud, ensuring the safety and security of our customers' accounts.

About the role

This is a full-time, on-site position requiring a dedicated and detail-oriented individual with a strong analytical mindset. The ideal candidate will thrive in a fast-paced and ever-evolving environment.

Responsibilities

• Analyze data and conduct thorough investigations and inquiries from multiple sources to identify discrepancies, spot fraud, and eliminate suspicion.
• Foster a culture of accountability, collaboration, speed, innovation, and excellence while continuously elevating quality and caliber of controls.
• Interview and elicit information from department staff to resolve questions.
• Build and maintain relationships between outside departments, cultivating a culture of collaboration, transparency, and mutual success.
• Write reports, document case evidence, findings, and recommendations.
• Identify fraud trends and make recommendations for new strategies to prevent additional losses.
• Assume responsibility for special projects assigned by management.
• Monitor and manage fraud software platform alert and case statuses and report to management.
• Analyze and monitor fraud software platform metrics and performance indicators.
• Act as mentor and assist in training of department employees when needed.
• Develop documentation related to various fraud issues to enhance corporate policies and/or procedures.
• Support management in reporting potential fraud, fraud losses, and recovery figures.
• Stay informed of changing fraud patterns or regulations in the field.
• Assist with creating and implementing policies and procedures relating to Fraud Monitoring.
• Exercise good judgment to independently resolve problems that require in-depth investigation and/or research.

Requirements

• Bachelor’s degree in finance or a related field, or a minimum of 5 years’ experience in Banking/Risk Management.
• Minimum 7 years’ previous experience in e-commerce fraud prevention, investigation, or retail fraud prevention.
• Preferred certifications include Certified Fraud Examiner (CFE), Certified Anti-Fraud Specialist Certification (CAFS), Certified Financial Crimes Investigator (CFCI), Certified AML and Fraud Professional (CAFP), or Certified Anti-Money Laundering Specialist (CAMS).
• Advanced knowledge of banking, including check, ACH, Merchant Capture, wire, and other payment channel operating rules.
• Proficient in Microsoft Office (Excel, Word, PowerPoint, and Outlook) with an aptitude for learning other systems.
• Self-starter with demonstrated ability to work both independently and efficiently.
• Outstanding time management and interpersonal skills, with the ability to work with all levels in the organization.
• Excellent oral and written communication skills.
• Strong critical thinking and problem-solving skills.
• Detail-oriented with a strong analytical mindset.
• Ability to thrive in a fast-paced and ever-evolving environment.

Pay

Salary ranges from $60,000 to $70,000 annually, based on relevant experience, skills, education, training, licensure, certifications, and location.