Senior Fraud Specialist

About the role

The Senior Fraud Specialist is a technical expert responsible for managing the most complex fraud investigations and prevention initiatives. This position requires a minimum of 5+ years of related experience in fraud investigation, risk management, or law enforcement.

Responsibilities

• Lead investigations into high-complexity, multi-vector fraud cases (e.g., organized crime rings, sophisticated account takeovers, or internal collusion)
• Contribute to the development of new fraud detection concepts, rules, and investigative techniques
• Act as a facilitator or team leader on departmental projects
• Determine methods and procedures for new assignments with minimal to no guidance
• Consistently evaluate the fraud landscape to identify gaps and make recommendations for new procedures to mitigate emerging threats
• Serve as a facilitator and technical leader for the offshore fraud group, resolving complex system or access issues and providing guidance on best practices
• Manage high-level relationships with Ouro Partners and Customer Service
• Act as a team leader on cross-functional initiatives within the Risk department to prevent loss

Qualifications

• Education: High School diploma or equivalent required; Bachelor’s degree in Criminal Justice, Finance, or a related field is preferred
• Experience: Requires a minimum of 5+ years of related experience in fraud investigation, risk management, or law enforcement
• Expertise: Extensive experience with fraud monitoring systems, deep-dive data analysis, and a comprehensive understanding of payment network rules and regulations
• Certifications: CFE (Certified Fraud Examiner) or specialized fraud certifications are highly desirable
• Knowledge & Application: As a highly skilled specialist, contributes to the development of concepts and techniques. Completes complex tasks in creative and effective ways
• Complexity & Problem Solving: Consistently works on complex assignments requiring independent action and a high degree of initiative to resolve issues. Makes recommendations for new procedures
• Independence: Acts independently to determine methods and procedures on new assignments. Receives virtually no instruction on daily work
• Interaction: Often acts as a facilitator and team leader. Capable of communicating complex fraud findings to senior management and external partners