Jobs · Finance · Texas

Senior Fraud Analyst

Q2 · Austin, TX · 3 mo ago
FinanceFull-time

Responsibilities

  • Subject matter expertise for card-based risk and fraud prevention-related activities
  • Play an active role in card fraud prevention activities; which will include writing fraud rules, working with our card payment partners to have fraud rules written, and/or consulting with internal and other external stakeholders to ensure their rule writing efforts are effective
  • Educate internal and external stakeholders on card fraud management best practices, and how to effectively use our partner fraud tools and reporting
  • Evaluation of existing and potential tools and processes to enhance detection/prevention, monitoring strategy performance, and reporting on overall fraud losses
  • Reconcile key performance and risk metrics and condense/summarize stakeholder performance for our Executives and Partners
  • Focus on driving stakeholder reductions in fraud losses through working internally and with partners and vendors for development of effective model management, analytics, and reporting
  • Own documentation efforts around fraud product and strategies we implement on behalf of internal and external stakeholders
  • Build strong relationships with our business partners, and internal and external stakeholders
  • Research industry and technology trends, review professional publications within each supported vertical market, and identify new best practices

Requirements

  • A minimum of 8 years of relevant experience in card product management, card processing or card risk management with a Bachelor’s in Business, Management, Engineering, CS, or related field; or an advanced degree with 6 years of experience of experience; or equivalent work experience
  • Previous experience with card risk management systems preferred, with Visa and Visa DPS risk tools experience highly preferred
  • Previous risk management or financial services, card payment processing, or fintech experience highly preferred
  • Strong teamwork, organization, and problem resolution skills
  • Excellent verbal, written, presentation and interpersonal skills
  • Strong process management capabilities, demonstrated ability manage fraud on card programs at scale
  • Self-starter with proven ability to deliver results with minimal assistance is a must
  • Highly determined and driven to achieve results with a clear track record of doing so
  • Detail oriented with an eye for data analysis
  • An effective communicator that can align internal and external stakeholders

Qualifications

  • Fluent written and oral communication in English
  • Authorized to work for any employer in the U.S.

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