Senior Food and Beverage Manager - Curveball Kitchen and Bullseye

About the role

Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Join us as the Senior Food and Beverage - Curveball Kitchen and Bullseye Boardwalk Restaurants to join our restaurant team.

Responsibilities

• Aid in achieving budgeted revenue and labor expenses.
• Demonstrate positive leadership characteristics, inspiring employees to meet and exceed standards.
• Direct and maintain food handling in compliance with sanitation laws.
• Ensure compliance with all Pyramid Global Hospitality policies and procedures.
• Investigate and resolve food quality and service complaints.
• Maintain work areas clean and organized.
• Maintain employee appearance standards in food and beverage department.
• Maintain procedures for securing of moneys.
• Maintain procedures for security of all hotel equipment.
• Manage in compliance with local, state, and federal laws and regulations.
• Help maximize food and beverage department profitability.
• Help monitor budget to ensure efficient operation and expenditures stay within budget limitations.
• Promote employee empowerment.
• Maintain high levels of employee satisfaction.
• Report unsafe conditions immediately.
• Select, train, supervise, develop, discipline and counsel employees in accordance with Pyramid Global Hospitality policies and procedures.
• Complete other duties as assigned by supervisor to include cross training.
• Implement and maintain local and corporate sales and marketing plans.
• Perform in the capacity of any position supervised.
• Respond to all food and beverage-related guest correspondence.
• Review all daily food specials for presentation, quality and pricing.
• Conduct or assist in scheduling liquor liability training.
• Aid in lowering attrition.
• Conduct/attend departmental meetings.
• Conduct performance appraisals.
• Help develop short and long-term financial operating plans.
• Implement and maintain incentive programs.
• Help maintain inventory control.
• Maintain MSDS procedures according to OSHA.
• Maintain procedures for credit control and handling financial transactions.
• Menu development – restaurants/lounge concepts.
• Participate in the development of the annual budget.

Requirements

• Bachelor's degree in hospitality management or related field preferred.
• 4+ years of experience in restaurant management, including independent restaurants.
• Previous experience in high volume multi-restaurant and bar environment.
• Excellent customer service skills.
• Successful track record in training and leadership.
• Read, write, and speak English fluently; communicates clearly and concisely with guests and staff.
• Good financial acumen to understand and help impact results from a sales and cost control perspective.
• Sound time management skills.
• Maintain all relevant Food & Beverage certifications.

Qualifications

• Experience in managing multiple restaurant and bar operations.
• Strong leadership and interpersonal skills.
• Ability to manage budgets and resources effectively.
• Knowledge of food safety and sanitation regulations.
• Proven ability to motivate and develop staff.

Skills

• Leadership and management skills.
• Customer service orientation.
• Financial acumen.
• Food safety and sanitation knowledge.
• Time management and organizational skills.
• Effective communication and problem-solving abilities.

Benefits

OKANA Resort & Indoor Water Park offers competitive wages, a people-first culture, health insurance, retirement savings, growth opportunities, paid time off, and festive environments. Additionally, there are perks and discounts available to employees.

Pay

Compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications, and specific office location. This may differ in other locations due to cost of labor considerations.

Schedule

Hours of work are flexible and depend on the needs of the restaurant and the individual's schedule. Shifts may vary and can include evenings, weekends, and holidays.