Senior Financial Operations Analyst
About the role
The Senior Financial Operations Analyst, B2B Finance Operations role within Expedia Group's B2B Finance Operations team supports the accurate and efficient movement of partner-related financial transactions across the Expedia Group marketplace. This role plays a key role in ensuring smooth, accurate, and scalable B2B partner commission payment operations.
Responsibilities
- Manage and optimize day-to-day B2B finance operations activities related to partner payments and transaction processing
- Investigate and resolve complex payment, reconciliation, and settlement issues across systems, teams, and external partners
- Analyze operational and financial data to identify trends, root causes, control gaps, and improvement opportunities
- Partner with stakeholders across Finance, Partner Operations, Product, Technology, and commercial teams to improve processes and reduce friction in the partner payment experience
- Support escalations, reporting, and operational controls to help ensure accuracy, timeliness, and compliance in financial transactions
- Contribute to process documentation, automation opportunities, and continuous improvement initiatives that improve scale, quality, and partner experience
Requirements
- 5+ years of experience in finance operations, payments operations, accounts receivable, accounts payable, partner finance, or a related finance or operations environment
- Experience working with high-volume transactional processes, reconciliations, exception management, and issue resolution
- Strong analytical skills and ability to use data to investigate issues, identify patterns, and recommend practical solutions
- Clear and effective communication with both internal stakeholders and external partners, including when managing escalations
- Highest level of organization, attention to detail, and ability to manage multiple priorities in a fast-paced environment
- Experience improving operational processes, strengthening controls, and helping teams work more efficiently
- Bachelor’s degree in Finance, Accounting, Business, Economics, or related field; or equivalent related professional experience
Preferred Qualifications
- Experience supporting B2B partner payment operations in a travel, marketplace, ecommerce, or global payments environment
- Experience working with financial systems, reporting tools, or large transactional datasets
- Comfortable working across global teams and navigating ambiguity while maintaining strong judgment and accountability
- Experience participating in cross-functional projects involving operational change, systems enhancement, or automation
Benefits and Perks
Expedia Group offers a comprehensive benefits package including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at https://careers.expediggroup.com/life.
About Expedia Group
Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.
Equal Opportunity
Expedia Group is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.