Senior Field Service Technician- Travel Required

Safety Requirements

• Safely operate company commercial vehicles in accordance with DOT regulations.
• Follow all company and customer safety requirements.

Key Responsibilities

• Transport equipment, tools, and materials to customer locations.
• Install, troubleshoot, inspect, maintain, and repair water treatment, pumping, and related equipment.
• Diagnose mechanical, electrical, and diesel-powered equipment issues.
• Perform preventative maintenance and emergency service calls.
• Document service work, inspections, and customer interactions.
• Deliver exceptional customer service while representing Xylem professionally.
• Maintain company vehicles, tools, and equipment.
• Obtain and maintain required customer site clearances (TWIC, DISA, etc.).

Travel Requirements

• This is an extensive travel position.
• Candidates should expect frequent overnight travel.
• Assignments may require being away from home for up to three consecutive weeks or more before returning home.
• Flexibility to travel throughout the assigned territory is required.
• A valid passport or the ability to obtain one is required for occasional cross-border travel.

Qualifications

• High school diploma or GED.
• Valid driver's license with a clean driving record.
• Ability to obtain and maintain a DOT Medical Card upon hire.
• Ability to obtain required customer site clearances (TWIC, DISA, etc.).
• 1-3 years of field service, industrial maintenance, diesel, mechanical, electrical, or related technical experience.
• Comfortable working independently with minimal supervision.
• Strong troubleshooting and problem-solving skills.
• Basic computer skills, including Microsoft Office and mobile devices.
• Excellent customer service and communication skills.