Senior Field Service Technician

Responsibilities

• Perform troubleshooting, diagnostics, repair, and preventative maintenance on pumps and related mechanical equipment.
• Inspect equipment, identify mechanical issues, and recommend appropriate repairs or corrective actions.
• Perform routine maintenance including oil changes, lubrication, component replacement, and equipment inspections.
• Install, repair, and maintain pumping systems and associated equipment.
• Maintain service parts inventory and accurately complete service reports and documentation.
• Ensure all work is completed in accordance with company and customer safety standards.
• Communicate professionally with customers regarding equipment condition, repairs, and maintenance recommendations.
• Maintain company vehicles, tools, and equipment in good working condition.
• Work independently with minimal supervision while effectively managing service calls.
• Collaborate with internal teams to ensure timely resolution of customer needs.
• Demonstrate accountability, professionalism, and a commitment to continuous improvement.

Requirements

• Ability to work safely in industrial environments and comply with all customer safety requirements.
• Ability to obtain all required customer site clearances and safety certifications, including MSHA training and any additional site-specific requirements.
• Ability to lift, carry, and move equipment and tools as required for the position.
• Ability to work outdoors in varying weather and environmental conditions.

Skills

• Strong mechanical troubleshooting and diagnostic skills.
• Experience performing preventative maintenance and equipment repairs.
• Knowledge of pumps, motors, rotating equipment, hydraulics, diesel equipment, or similar mechanical systems.
• Ability to read and interpret technical manuals, schematics, and service documentation.
• Excellent customer service and communication skills.
• Proficiency with Microsoft Office and mobile technology.
• Ability to work independently while managing multiple priorities.
• Strong problem-solving and critical-thinking skills.

Pay

The estimated hourly pay range for this position is $38.00 to $41.00 per hour. Starting pay is dependent on multiple factors, such as skills, experience, and work location. At Xylem, we offer a competitive compensation package with a generous benefits package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave, and tuition reimbursement.