Senior Field Service Technician

About the role

We’re looking for Senior Field Service Technicians with strong electrical expertise and leadership experience to support critical energy infrastructure projects across the U.S. In this senior-level field role, you’ll lead testing, commissioning, and troubleshooting efforts across a wide range of electrical systems and components, ensuring safe, efficient, and accurate execution in the field.

Responsibilities

• Lead advanced testing, commissioning, and maintenance on LV–HV equipment (480V–600kV)
• Perform diagnostics using Doble, TTR, Power Factor, Tan Delta, VLF, DC Hi-Pot, and resistance test equipment
• Test and verify electromechanical, solid-state, and microprocessor-based protective relays
• Develop test plans and execute commissioning procedures for new or upgraded systems
• Supervise field crews, assign tasks, and ensure safety, quality, and compliance
• Complete reports, test results, and job documentation using Power DB and other platforms
• Interface directly with customers to provide updates, gather requirements, and ensure satisfaction
• Enforce safety practices, LOTO protocols, and PPE usage on job sites
• Maintain tools, test equipment, and company vehicles in safe working conditions
• Mentor and train junior field technicians
• Troubleshoot and resolve field issues independently and on-site
• Support emergency response and planned shutdown/start-up projects
• Follow strict safety and PPE usage protocols due to noise, electrical hazards, and elevated work areas

Requirements

• 7–10+ years of hands-on experience in the power industry, including P&C systems and field commissioning
• Strong knowledge of substation equipment, MV/HV breakers, and electrical system troubleshooting
• Proficient with Power DB, Microsoft Excel, Word, Outlook, and Teams
• Familiar with OSHA, NETA standards, and electrical safety procedures
• Prior experience leading crews and mentoring field technicians
• Comfortable managing shifting priorities and working with minimal supervision

Qualifications

• High school diploma or GED required
• Valid driver’s license
• Pass a pre-employment background check and drug/alcohol screening
• Likely to work extended and irregular hours as needed
• Able to work outdoors in all weather, at heights (100+ ft), in confined spaces, and near high-voltage equipment and heavy machinery
• Physically capable of lifting 50+ lbs. and sustaining extended physical activity
• Requires good vision, hearing, and English proficiency for safe, effective communication in noisy environments

Skills

• Completion of a trade school program, technical college, associate degree, or skilled trade certification
• Prior experience working in power plants, utilities, or heavy industrial environments
• Familiarity with relay settings development or advanced system protection analysis
• NETA Level III certification preferred: journeyman or equivalent accepted
• Additional safety certifications or OSHA 30A TWIC card
• Supervisory experience on complex commissioning projects

Benefits

• Competitive Compensation – Overtime potential and merit-based raises
• Full Benefits – Medical, dental, and vision coverage fully paid for employees, starting the month after hire
• Steady Employment & Career Growth – Be part of a fast-growing company with promotion potential
• 401(k) with Company Match – Traditional & Roth options + free investment guidance
• Top-Tier Equipment – Provided to support you in the field
• Compensated Travel Time plus Per Diem – Earn while seeing new places
• Education Support – Paid training, certifications, and industry memberships
• Generous PTO – Paid vacation, holidays, and sick leave
• Employee Assistance Program – Legal, financial, and mental wellness support