Senior Field Service Technician

About the role

This is a full-time, on-site role at our Los Angeles headquarters, with 75% travel. You'll report to the Supervisor of Field Service and work closely with a lean, high-trust team where everyone’s work matters.

Responsibilities

• Maintaining and servicing customer boats in the field as well as our fleet of internal boats
• Contributing to improving service standards, protocols, and processes
• Collaborating with engineering and production teams to implement improvements on boat designs, production methods, or service processes.
• Becoming an expert in assembling, troubleshooting, and disassembling all major boat systems

Requirements

• High school degree or GED certification
• Proficiency using mechanical and electric hand tools
• 2-5 years experience experience building and troubleshooting electromechanical systems such as electric motors, batteries, sensors, electronics, controls, pneumatics, etc, experience with electric/hybrid vehicles a plus
• Willingness to travel nationally at least 50% on average, and up to 75% during busy periods
• Experience interpreting engineering drawings, work instructions, electrical schematics, and product data sheets
• Ability to stand 6-10 hours per day and lift up to 50 lbs
• Ability to cultivate positive relationships with all external parties while working in the field
• Ability to operate independently and make technical decisions supported by data
• Excellent written and verbal professional communication skills

Bonus Qualifications

• Prior experience in a fast-paced manufacturing setting
• Experience with fiberglass, gel coat repairs or detailing
• Experience driving and trailering boats
• Comfortable pushing at a fast but sustainable pace
• Enthusiasm for boating and the water

Pay

Hourly Wage: S3: $39/hr S4: $42/hr

Schedule

Full-time, on-site role with 75% travel.