Senior Field Service Technician

Job Summary

The Senior Field Service Technician will initiate and execute field service activities at customer sites in a safe and efficient manner. This role includes proactive system troubleshooting, working with mechanical, electrical, and electrical systems on high purity water systems. Conducting preventative maintenance and parts inventory, and anticipating and correcting safety issues (both Company and Customer owned equipment).

Responsibilities

• Create and maintain a safe working environment and culture within the organization.
• Take care of company property.
• Demonstrate high impact culture through innovation, accountability, and empowerment.
• Must be able to function in a team environment and usually works with minimal supervision.
• Works independently.

Requirements

• Local travel required.
• Driving Requirements: Must be capable of obtaining and maintaining a DOT Medical card. CDL not required, but may be regulated under USDOT.
• Holds a valid driver’s license and has a clean driving record.
• Experience Requirements: Ability to obtain all required customer clearances (TWIC, DISA, etc.), Ability to obtain DOT Medical card, Clean driving record, Work experience preferred 2 to 5 years of technical work experience including industrial or commercial process water experience.
• Skill Requirements: High purity water systems including softeners, carbon filters, lab systems and Reverse osmosis, including the electrical, mechanical components of all. Work without direct supervision, Experience with Microsoft Office including smart devices, Must have customer service experience, Demonstrates critical thinking and troubleshooting ability, Synthesizes technical information and communicates it clearly, Derives insight from customer experience to produce outcomes and solve problems often in novel and unexpected ways.