Senior Field Service Technician

About the role

The Field Service Technician will support operations at a complex industrial water and wastewater treatment facility under a Build-Own-Operate (BOO) model. This role is critical for ensuring reliable, continuous plant performance, equipment uptime, and compliance with safety and environmental standards.

Responsibilities

• Operate and monitor industrial water and wastewater treatment systems to ensure consistent production and quality
• Perform routine inspections, troubleshooting, and preventive maintenance on pumps, valves, chemical feed systems, and other mechanical equipment
• Identify and respond to process upsets, alarms, and abnormal operating conditions in real time
• Maintain accurate logs, reports, and operational data for compliance and performance tracking
• Aid with equipment repairs, system optimization, and continuous improvement efforts
• Follow all site-specific safety procedures, including LOTO, confined space, and chemical handling protocols
• Maintain a clean, organized, and compliant work environment
• Communicate effectively with team members, supervisors, and site leadership

Requirements

• Strong mechanical aptitude with hands-on experience working on industrial equipment
• Experience in an industrial environment (chemical plant, oil & gas, manufacturing, utilities, or water treatment)
• Demonstrated commitment to safety and safe work practices
• Self-motivated, reliable, and able to work with minimal supervision
• Strong teamwork and collaboration skills across shifts and functions
• Effective verbal and written communication skills
• Basic computer proficiency (data entry, reporting systems; SCADA/HMI experience preferred)

Preferred Qualifications

• Experience in water or wastewater treatment operations
• Prior experience in continuous/process plant operations
• Technical degree, trade certification, or relevant post-secondary training
• Wastewater operator license or willingness to obtain

Key Competencies

• Critical thinking and real-time problem-solving
• Critical attention to detail and operational discipline
• Ownership mindset and ability to self-direct work
• Adaptability in a 24/7 rotating shift environment
• Strong interpersonal and collaboration skills
• Results-driven performance and accountability

Working Conditions

• Rotating shift schedule (days, nights, weekends, and holidays as required)
• Exposure to industrial equipment, chemicals, and outdoor conditions
• Physical requirements including walking, lifting, climbing, and working in industrial environments

Education & Experience Requirements

• High school diploma or equivalent required
• 2–5 years of technical work experience, preferably in industrial or commercial process environments

Additional Requirements

• Ability to obtain required customer clearances (TWIC, DISA, etc.)
• Ability to obtain DOT medical card
• Clean driving record
• Ability to obtain CDL Class A or B with applicable endorsements
• Some travel may be required (20%–80% depending on division/location, including overnight stays)