Senior Field Service Technician

Responsibilities

• Promote and maintain a safe work environment and safety-focused culture
• Properly maintain and care for company property and equipment
• Demonstrate accountability, innovation, and empowerment in daily work activities
• Collaborate effectively within a team environment
• Work independently with minimal supervision
• Perform proactive troubleshooting, maintenance, and repair activities
• Identify and resolve equipment and operational issues in a timely manner
• Provide professional customer support and communication while onsite
• Maintain accurate service documentation and reporting

Requirements

• High school diploma or equivalent required
• Ability to obtain a CDL Class A or B with applicable endorsements
• Experience obtaining required customer clearances (TWIC, DISA, etc.)
• Ability to obtain a DOT Medical Card
• Clean driving record required
• Previous technical or field service experience preferred
• 2–5 years of technical work experience, preferably in industrial or commercial process water systems

Skills & Qualifications

• Experience with electrical, mechanical, diesel, or fusion systems depending on business unit requirements
• Strong technical aptitude and troubleshooting skills
• Proficiency with Microsoft Office and smart devices
• Strong customer service and communication skills
• Critical thinking and problem-solving abilities
• Ability to interpret and communicate technical information clearly
• Ability to leverage customer feedback and field experience to develop effective solutions, including in complex or unexpected situations