Senior Field Service Technician

Responsibilities & Expectations

• Communicate directly with customers in a timely manner and plan work.
• Exhibit strong verbal and written communication skills.
• Inspect, test, troubleshoot, perform start-up, and collect data on low, medium, and high voltage (up to 500kV) electrical systems, and perform moderately complex relay calibration and power metering.
• Handle low/medium/high voltage switches, MCCs, IR scanning, surge arrestors, voltage regulators, and more.
• Perform Tan Delta, Power Factor, VLF, and DC Hipot testing on cables.
• Troubleshoot and repair automatic transfer switches.
• Test low, medium, and high voltage switchgear and circuit breakers.
• Rotate emergency on-call duty and respond to customer emergencies in a timely manner.
• Able to work flexible hours, including overtime and weekends, and willing to be on call.
• Work safely alone and as part of a team, closely adhering to all electrical safety procedures.
• Ensure compliance with safety regulations and company policies and conduct safety training and inspections.

Qualifications and Competencies

• Must have a valid driver’s license and an acceptable driving record.
• Proficient in using tools and testing equipment, including Megger, digital multimeter, Hi-Pot tester, Oil Dielectric strength tester, multiamps relay tester, primary & secondary injection set, cable fault detector, and oscilloscope.
• Working knowledge of industrial mechanical engines, pneumatics, hydraulics, or diesel equipment is beneficial.
• Desirable to have working knowledge of power systems, power circuit breakers, and other switchgear apparatus.
• Prefer candidates with experience in reading and interpreting schematics and wiring diagrams.

Physical Requirements

• Ability to lift, push, pull, carry items up to 100 lbs. in weight.
• Must be able to pass a fit for duty physical exam.
• Ability to stand, stoop, kneel, and bend for prolonged periods of time.
• Able to perform manual labor for up to 12 or more hours per day.
• Acute hearing and strong field of vision.
• Ability to work in demanding physical and inclement weather conditions.

Who We Are

At Integrated Power Services (IPS), we're committed to empowering you to make a meaningful impact. As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 30,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations. When you join IPS, you're joining a team that's revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You'll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.

Benefits

• Paid Time Off (PTO)
• 401k Employer Match Bonus
• Incentives
• Tuition Reimbursement Program
• Medical, Dental and Vision plans
• Employee Assistance Program (EAP)

About the Role

We are seeking a highly skilled and experienced Electrical Field Service Technician to join our team. This role involves troubleshooting, repairing, and maintaining equipment while delivering top-notch service to our customers. You'll work alongside some of the best technicians in the industry utilizing the latest technology tools and equipment.