Senior Escrow Officer (PGP Title)

Job Summary

Possessing the expertise to oversee and manage escrow processes for real estate transactions, Senior Escrow Officers play a pivotal role in coordinating with various stakeholders including homebuyers, sellers, mortgage providers, and accounting teams. Their responsibilities encompass handling all aspects of settlement transactions, preparing and approving Settlement Statements, managing deed preparation, verifying loan and insurance documents, facilitating signature processes, and ensuring compliance with regulatory standards.

Primary Job Responsibilities

• Handle all aspects of the settlement transactions including preparation and approval of Settlement Statements, preparation and coordination of deeds, verify accuracy of loan documents, insurance documentation, seller statements, and contract or sales agreement.
• Obtain signatures for closing transactions, explain all documents executed as needed, and facilitate questions/answers between parties to the transaction.
• Follow Escrow Accounting Business Practice Guidelines which includes but is not limited to collection and disbursement of funds while complying with required State and Federal Good Funds statutes.
• Review escrow quality assurance reports and resolve any outstanding issues to ensure compliance with required business policy.
• Ensure timely and accurate flow of information and documentation from settlement team to Recording and Accounting departments.
• Provide mentorship and guidance to junior staff.
• Manage a higher volume of closings compared to Escrow Officers, ensuring efficiency and accuracy in processing transactions.
• Ensure adherence to workflow processes.
• Perform other duties as assigned.

Scope Decision Impact

Individual
Department Responsibility: None
Budgetary Responsibility: No
Direct Reports: No
Indirect Reports: No

Physical Requirements

Ability to exert minimal force of 25 pounds to carry, lift, push, pull and otherwise move objects. On occasions, may have to lift and move objects up to 50 pounds.

Required Education/Experience

• Minimum High School Diploma or equivalent
• Minimum of 2-5 years Escrow Officer experience

Required Skills/Knowledge

• Customer service skills with experience engaging with diverse homebuyer demographics
• Multi-tasking and handling fast-paced and demanding work environment
• Effective follow-up skills and attention to detail
• Ability to adjust well to change
• Collaborative skills to promote teamwork and communication among various departments and stakeholders
• Expertise, proficiency, and comprehensive understanding of title and escrow processes
• Proactive initiative and self-motivation to drive tasks and projects forward independently
• Exceptional time management and prioritization skills to efficiently meet deadlines and optimize task workflows
• Resolve complex problems and execute complex transactions as needed

Additional Information

• This position is office-based, requiring in-office attendance five days a week to foster team collaboration and ensure direct customer engagement.
• PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings.
• All offers of employment are contingent upon clear results of a comprehensive pre-hire background check including credit, criminal, education and employment.
• This Organization Participates in e-Verify