Senior Escrow Officer

About the role

Provides escrow services for residential and commercial resale, new construction, refinance, relocation and timeshare transactions. Responsible for facilitating real estate transactions by providing a high level of customer service and proactive communication to both internal and external customers throughout the closing process.

Responsibilities

• Responsible for handling real estate transactions by establishing new escrow accounts, managing funds, processing documents for closings, and completing settlements in accordance with established policies and procedures
• Acts as a neutral liaison between file parties, adheres to company policy, and monitors and mitigates risk to the company
• Recommends improvements to existing processes and solutions to improve efficiency
• Understands how teams coordinate efforts and resources to achieve organizational objectives
• Provides subject matter guidance to team; may allocate work
• Impacts results of own team and effectiveness of related teams
• Gathers and analyzes data to identify and solve complex problems that arise with little or no precedent
• Exercises judgement based on previous experiences, practices and precedents
• Evaluates and communicates complex information in a clear, concise manner
• Exchanges ideas and information effectively
• Works autonomously within established procedures and practices
• Acts as a lead, coordinating the work of others but is not a direct supervisor
• Performs all other duties as assigned by management

Qualifications

• High school diploma required; Bachelor's preferred
• Typically requires 8+ years of related work experience

Pay

$56,750.36 - $94,583.93 Annually

Benefits

• Variety of health and wellness insurance options and programs
• Paid time off
• 401(k) with company match
• Employee stock purchase program
• Employee discounts