Senior Escrow Officer (PGP Title)

About the role

Pulp Group’s full-service title and settlement professionals have been partnering with homebuilding and mortgage teams for over 20 years to deliver seamless, on-time closings. Headquartered near Dallas, TX, we pride ourselves on our inclusive culture guided by values like doing the right thing and working as a unified team.

Responsibilities

• Handle all aspects of the settlement transactions including preparation and approval of Settlement Statements, preparation and coordination of deeds, verify accuracy of loan documents, insurance documentation, seller statements, and contract or sales agreement.
• Obtain signatures for closing transactions, explain all documents executed as needed, and facilitate questions/answers between parties to the transaction.
• Follow Escrow Accounting Business Practice Guidelines which includes but is not limited to collection and disbursement of funds while complying with required State and Federal Good Funds statutes.
• Review escrow quality assurance reports and resolve any outstanding issues to ensure compliance with required business policy.
• Ensure timely and accurate flow of information and documentation from settlement team to Recording and Accounting departments.
• Provide mentorship and guidance to junior staff.
• Manage a higher volume of closings compared to Escrow Officers, ensuring efficiency and accuracy in processing transactions.
• Ensure adherence to workflow processes.

Requirements

Minimum High School Diploma or equivalent

Minimum of 2-5 years Escrow Officer experience

Licensing requirements as required by State/Federal Agencies Notary Public license requirements as required by State

Qualifications

• Customer service skills with experience engaging with diverse homebuyer demographics
• Ability to multi-task and handle fast-paced and demanding work environment
• Effective follow up skills and attention to detail
• Ability to adjust well to change
• Able to collaborate effectively across dispersed teams in multiple locations
• Effective communication skills, both verbal and written
• Proficiency in Microsoft Office Suite required
• Experience with OneNote and SoftPro is a plus
• Show expertise, proficiency, and comprehensive understanding of title and escrow processes
• Show proactive initiative and self-motivation to drive tasks and projects forward independently
• Show exceptional time management and prioritization skills to efficiently meet deadlines and optimize task workflows
• Resolve complex problems and execute complex transactions as needed

Benefits

• Up to 9 paid company holidays per year
• Up to 6 days of sick pay
• Up to 17 PTO days per year (up to 22 PTO days per year upon 10 or more years of service)
• Eligible for the Company’s 401(k) Plan
• Medical, dental, and vision insurance coverage
• Disability, basic life insurance and parental leave
• Voluntary insurance coverage options, including critical illness, accident, and hospital indemnity
• Employee Assistance Program
• Tuition reimbursement (as applicable)

Pay

$41.44 to $51 hourly depending upon experience

Schedule

Fulltime, Monday - Friday, can be filled in either Trevose, PA or Bridgewater, NJ