Senior Epic Willow Inpatient Consultant

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an Epic Willow Inpatient Senior Consultant, you will share new ideas and collaborate on projects with minimal travel demands through our Project Delivery Talent Model—a talent model tailored specifically for long-term, onsite client service delivery.

Responsibilities

• Provide specialized expertise in Epic systems to support the implementation and optimization of healthcare solutions
• Configure and customize Epic modules according to project requirements
• Troubleshoot and resolve issues related to Epic systems
• Conduct system testing and validation to ensure functionality and performance
• Provide training and support to end-users on Epic applications
• Document system configurations, workflows, and processes for future reference
• Work remotely most of the time with potential for on-site support as requested by the client
• Join a very large implementation and build team for Epic projects

Skills

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to provide clear guidance to others
• Analytical ability to manage multiple projects and prioritize tasks
• Can operate independently or with minimum supervision
• Excellent written and communication skills
• Ability to deliver technical demonstrations

Qualifications

• Current Epic Certification in Willow Inpatient
• 5+ years of Epic Willow build experience
• Experience in application build and go-live, along with extensive experience in implementation, workflows, troubleshooting, testing, and support
• Demonstrative understanding of technical documentation
• Bachelor’s degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
• Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
• Limited immigration sponsorship may be available

Preferred Qualifications

• Hospital or Clinic operations experience
• Additional Epic Certifications
• ITIL process knowledge

Pay

The wage range for this role is $120,000 to $143,000, taking into account factors such as skill sets, experience, training, licensure, certifications, and business needs. You may also be eligible to participate in a discretionary annual incentive program, subject to program rules and individual and organizational performance.

About the team: AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions transform mission-critical operations, enabling clients to stay ahead with the latest advancements by modernizing technology and data platforms.