Senior Enterprise Unified Communications Engineer - (Hybrid Onsite/Remote)

Job Responsibility

• Design, deploy, and support enterprise collaboration platforms including Teams, Zoom, Webex, and other cloud based solutions
• Provide daily support and maintenance for hybrid infrastructure, including Cisco, WebRTC, Teams & Zoom integrations
• Maintain system performance and proactively address vulnerabilities, risks, and performance bottlenecks
• Resolve complex system, infrastructure, and application issues with minimal business disruption
• Deploy and scale collaboration platforms across large user populations
• Centralize and standardize enterprise AV/collaboration devices to improve manageability and supportability
• Work cross functionally to support projects, system deployments, and critical incident resolution
• Collaborate with leadership, architecture, and engineering teams to align solutions with business needs and enterprise standards

Job Qualification

• Bachelor's Degree required, or equivalent combination of education and related experience
• 3-5 years of relevant experience, required. Highly Preferred 7-10 years in enterprise AV/IT operation in complex environments, healthcare preferred
• Proven experience deploying and supporting enterprise collaboration platforms (Teams, Zoom, etc.) at scale
• Strong background in hybrid infrastructure and unified communications
• Hands on experience with Microsoft, Zoom and cloud based architectures
• Ability to operate in critical environments and manage high impact incidents
• Strong communication and stakeholder management skills