Senior Enterprise Print Support Administrator

Essential Functions

• Under administrative direction, serves as a Senior Enterprise Print Support Administrator for the Department of Innovation & Technology (DoIT) performing complex professional and advisory functions in System Services, including developing methodologies and procedures to standardize functions across all environmental platforms.
• Serves as project coordinator on highly complex projects while independently planning, developing, and implementing techniques for gathering and interpreting data, including all aspects of IT security password protection utilities, access methods, and all other areas of IT security.
• Performs functions necessary for the access and security of agency and customer data, including coordinating and conferring with customers and technical staff to create file structures to support customer data requirements.
• Performs extensive research, discovery, and planning to initiate customer testing and production migration of domain legacy Microsoft Active Directory (AD) to the enterprise Active Directory environment (Illinois.gov), including coordinating the decommission of legacy permissions, attributes, and directories.
• Keeps abreast of new developments in the information technology field by continuing education through online training platforms, meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques, and procedures.
• Performs other duties as required or assigned, which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to four (4) years of college with coursework in computer science or directly related fields.
• Requires three (3) years of professional experience in System Services or a related Information Technology field.