Jobs · Project Management · New York

Senior Enablement Program Manager, PEO Account Management

Rippling · New York, NY · 1 wk ago
On-siteProject ManagementFull-time

About the role

Rippling is seeking a Senior Enablement Program Manager, PEO Account Management to support its strategic and revenue-critical PEO (Professional Employer Organization) and HR Services customer segment. This role partners closely with the Sr. Director of PEO & HR Services Account Management to drive readiness, accelerate new hire ramp time, and build programs that help account managers retain, expand, and grow their customer books of business.

Responsibilities

  • Partner directly with sales leadership as a strategic enablement thought partner supporting PEO & HR Services Account Management teams
  • Develop domain expertise in all things PEO and HR Services product landscape, competitive differentiation, and customer lifecycle events
  • Design and deliver enablement programs supporting customer lifecycle events, process adoption, change management, and sales execution
  • Build, maintain, and continuously improve onboarding curriculum for new hires, with a focus on reducing time-to-ramp
  • Analyze data to identify skill gaps across teams and develop targeted enablement initiatives to close them
  • Drive change management and communication strategies for major changes and organizational priorities
  • Collaborate cross-functionally with Revenue Operations, Marketing, Sales and Customer Experience teams to ensure programs are aligned and land effectively
  • Create scalable enablement programs and content that support rapid company growth

Requirements

  • At least 5 years of relevant experience in Sales, Sales Enablement, Program Management, and/or related GTM roles
  • Strong program and project management skills with the ability to manage multiple priorities simultaneously
  • Experience building structured training programs and compelling enablement materials from the ground up
  • Demonstrated ability to work cross-functionally and influence stakeholders across organizations
  • Highly organized with exceptional operational rigor
  • Proactively identifies opportunities for improvement and drives change without waiting for direction
  • Comfortable operating in ambiguity within a fast-paced, high-growth environment
  • Experience managing customer books of business with complex product portfolios is a plus
  • Background in PEO is a plus

Qualifications

  • Undergraduate degree and/or equivalent work experience required
  • AM, AE, quota-carrying or sales enablement experience preferred
  • In office 3 days / week in NYC, SF, or Austin preferred

Benefits

Rippling offers a competitive salary + benefits + equity package. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.

  • A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.
  • The pay range for this role is:
    • 145,000 - 180,000 USD per year (US Tier 1)
    • 120,000 - 160,000 USD per year (US Tier 2)
    • 100,000 - 150,000 USD per year (US Tier 3)

Schedule

This role requires being in the office 3 days a week in NYC, SF, or Austin.

Company Information

Rippling provides businesses with a single platform to manage HR, IT, and Finance. Based in San Francisco, CA, Rippling has raised $1.4B+ from top investors including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock. Rippling was named one of America's best startup employers by Forbes. Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accommodations@rippling.com.

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

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