Senior Employee Relations Specialist

Job Description

The Senior Employee Relations Specialist is responsible for delivering employee relations governance and consulting services to designated internal clients on ER matters. Key skills required include exceptional communication skills, strong connection and relationship skills, action orientation, and responsiveness.

Responsibilities

• Deliver consulting services to dedicated client groups on standard to complex ER matters.
• Work with employees and their managers to understand perspectives and guide toward resolution of conflict or issues.
• Suggest proactive solutions to address employee and business needs.
• Investigate standard to complex internal employee complaints.
• Recommend solutions to management and dedicated HR Business Partners (HRBPs), including consistent corrective action or termination, based on company policies, weighing legal risk factors to the organization.
• Document investigation, recommendations and resolution for the complaint.
• Consult and coach managers on performance management best practices, including progressive performance management, performance improvement plans, exit strategies, and involuntary separations.
• Investigate, review, consult, and provide recommendations to managers on employee misconduct issues.
• Make recommendations regarding appropriate level of corrective action or termination to HRBPs and management based on company policies and laws.
• Consult with management, HRBPs, ER Center of Excellence (COE), Legal, Benefits, Leave Administration, and Risk Management on escalated leave of absence and job accommodation requests.
• Provide recommendations, resolution, and influence management on recommendations based on company policies and laws.
• Ensure appropriate documentation to support decision.
• Support and consult with HRBPs and managers with position elimination activities; coordinate approved business cases with aligned HRBP, ER COE, and the HR Operations team to ensure a seamless and thoughtful process for affected employees and non-affected managers and employees.
• Provide change management support to management and HRBPs.
• Partner with dedicated HRBP on issues that are highly complex or present significant risk to the business or company.
• Investigate, review, consult and provide written responses to state and federal agency charges in partnership with HRBPs and Legal.
• Utilize Case Management tools to document and effectively manage ER matters and investigations; become the Subject Matter Expert and Super User of the Case Management tool, generating reports and tracking trends.
• Provide input and insight on holistic intervention and engagement efforts and remedies.
• Liaise and partner with Legal and ER COE on high level, high risk, or highly complex issues and their resolution.
• Partner with legal/ER as needed to ensure compliance with all applicable federal, state and local laws.
• May assist in the creation and refinement of company-wide HR policies; collaborate and consult on non-HR policies.
• The Employee Relations Senior Specialist may assist or take lead in the development of training, tools, templates, processes and reference materials, or other projects in support of the ER COE function.

Qualifications

• Bachelor’s Degree in HR or related area, or equivalent experience.
• Spanish language skills strongly preferred.
• 5+ years of progressive ER or HR Generalist experience.

Benefits

• Cushman & Wakefield provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs.
• The company offers competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
• The compensation for the position is: $ 86,700.00 - $102,000.00.

Pay

$ 86,700.00 - $102,000.00

Schedule

Not specified

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• Flexible spending accounts
• Health savings accounts
• Retail savings plans
• Life insurance
• Disability insurance

Skills

• Exceptional communication skills
• Strong connection and relationship skills
• Action orientation
• Responsive mindset
• Ability to write and document issues with clarity and precision

Company Information

• Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities.
• The company will not pay less than minimum wage for this role.
• The company complies with the Americans with Disabilities Act Amendments Act (ADAAA).