Senior Dispatcher - RedGuard

RedGuard builds modular solutions that protect lives and assets, specializing in innovative, customizable, and scalable modular buildings with a focus on blast resistance and threat mitigation. The company serves multiple industries with a commitment to quality, safety, and product innovation.

About the role

The Senior Dispatcher coordinates deliveries, pickups, and transportation activities to ensure company assets are moved safely, efficiently, and on schedule. This role serves as the primary liaison between customers, drivers, carriers, and internal teams, providing timely communication and coordinating transportation needs. The Senior Dispatcher develops transportation plans, identifies cost-effective solutions, and ensures customer expectations and project timelines are met while providing expertise in routing, permitting, equipment requirements, and regulatory compliance.

Responsibilities

• Coordinate inbound, outbound, and relocation transportation activities, ensuring company assets are moved safely, efficiently, and on schedule.
• Schedule company-owned vehicles and coordinate third-party carriers to support cost-effective transportation solutions and optimize fleet utilization.
• Evaluate carrier options, obtain quotes, and select transportation providers based on cost, service quality, equipment capabilities, and customer requirements.
• Partner with Project Managers and internal teams to develop transportation plans, identify solutions, and address potential scheduling or execution challenges.
• Provide transportation expertise related to routing, equipment requirements, shipping methods, permitting, and regulatory restrictions.
• Prepare and maintain transportation documentation, including Bills of Lading, permits, reports, and operational metrics, ensuring accuracy and compliance.
• Monitor transportation performance, identify process improvement opportunities, and implement solutions that improve efficiency, service, and cost management.
• Support dispatch team development by sharing knowledge, best practices, and guidance while promoting compliance with DOT regulations, safety standards, and company policies.
• Supervise, coach, and develop up to 3 team members.

Requirements

• Minimum five (5) years related experience and/or training; or equivalent combination of education and experience.
• High level of analytical and critical thinking skills.
• Experience with DOT regulations, permitting, and route restrictions by state.
• Experience evaluating and onboarding transportation carriers and brokers to ensure compliance with company policies and safety regulations.
• Knowledge of Manufacturing, Construction, Logistics, and/or Inventory management.
• Proficient in MS Office Suite (Word, Excel, Outlook) with intermediate skills in Excel.
• Valid Driver’s License.

Preferred Qualifications

• Experience with carrier procurement and negotiations.
• Knowledge of database/contact management software such as CRM.
• Bachelor’s degree from an accredited college.
• Experience with inventory software and manufacturing software, such as SAGE/ODOO.

Work Environment

The role involves sedentary work, primarily sitting, with occasional exertion of up to 10 pounds of force. The position requires close visual acuity for tasks such as data analysis, computer work, and detailed inspections. The work environment is typical of an office setting, with no substantial exposure to adverse conditions.

Benefits

• Paid Time Off (PTO) and Paid Holidays + 1 Floating Holiday of your choice.
• Medical, Dental, and Vision Insurance Options.
• 401(k) Retirement Plans + Employer Match.
• 100% Company-paid Basic Life Insurance, Short and Long-Term Disability Insurance, Teladoc® Services, and Employee Assistance Program (EAP).
• HSA, FSA, and Pet Insurance Options.
• Safety Boot and Prescription Safety Glasses Reimbursement Program.
• Gym Membership Reimbursement.

Pay

$23.50 to $27.50 an hour.