Senior Director, Workday & UKG Applications, IS Administration, Hybrid, Baptist Medical Center

About the role

Baptist Health is recognized as a top place to work in healthcare, providing comprehensive care to more patients in Northeast Florida than any other provider. As Jacksonville's only locally governed, faith-based, not-for-profit health system, Baptist Health operates six hospitals and numerous clinics offering a wide range of services including Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute, and Wolfson Children's Hospital.

Responsibilities

• Define and execute the enterprise strategy, roadmap, governance, and optimization efforts for Workday, UKG, and related business systems.
• Lead cross-functional initiatives that improve workforce management, HR operations, payroll, finance, supply chain, employee experience, and operational effectiveness through technology.
• Develop, monitor, and communicate key performance indicators, operational metrics, and strategic goals to drive accountability, continuous improvement, and organizational success.
• Provide leadership, coaching, and professional development for managers, analysts, and technical teams while building a high-performing and engaged workforce.
• Utilize enterprise applications, workforce data, analytics, and business intelligence tools to support strategic planning, resource management, and executive decision-making.
• Manage departmental budgets, vendor relationships, resource allocation, compliance requirements, and enterprise technology investments while partnering with executive leadership on long-term organizational priorities.

Requirements

• Minimum 10 years of related experience.
• Extensive leadership experience supporting Workday, UKG, HRIS, ERP, workforce management, or enterprise business systems.
• Prominent experience developing enterprise application strategies, technology roadmaps, governance models, and digital transformation initiatives.
• Strong understanding of Human Resources, Payroll, Workforce Management, Finance, Supply Chain, and related business operations.
• Experience leading large teams, managing complex projects, and driving cross-functional organizational change initiatives.
• Exceptional communication, stakeholder management, strategic planning, and executive leadership abilities.

Qualifications

• Bachelor's Degree required.
• Master's Degree preferred.
• Workday, UKG, PMP, SHRM, or related certifications preferred.