Senior Director, Transformation

BASIC PURPOSE

The role serves as the senior enterprise integrator for the turnaround, ensuring the business identifies the right opportunities, translates them into accountable plans, and delivers value with operating rigor and strategic agility.

Position Responsibilities

• Own the enterprise Transformation Office governance, management system, and performance rhythm for priority turnaround initiatives.
• Lead opportunity ideation and pressure-test business cases, implementation logic, and risks across both revenue and cost opportunities.
• Influence senior leaders on initiative ambition, resourcing, timing, and corrective actions using fact-based analysis and clear trade-offs.
• Incorporate value capture and value assurance disciplines so that opportunity generation, benefit logic, and execution tracking remain connected.
• Ensure value definitions, baselines, actuals logic, and benefit timing are credible and aligned with Finance.
• Lead weekly and monthly performance reviews, escalation forums, and decision routines focused on action rather than passive reporting.
• Resolve cross-functional bottlenecks by mobilizing business owners, support functions, and decision makers quickly and with strong operating rigor.
• Shape CEO, CSO, CFO, ELT, and Board materials that synthesize turnaround progress, risks, trade-offs, and decisions required.
• Embed AI-enabled analytics, reporting, and synthesis routines to improve team productivity, speed to insight, and strategic agility.
• Codify playbooks, templates, and working norms that reduce consultant dependence and strengthen internal TO capability.
• Perform other job-related functions as assigned.

Knowledge And Experience

• EDUCATION: Bachelor's degree in Finance, Business, Economics, Engineering, Strategy, or related field required. MBA or equivalent advanced degree preferred.
• EXPERIENCE: 10+ years of experience in strategy, consulting, transformation, restructuring, finance, or performance improvement in a large and complex organization. Demonstrated experience leading enterprise-wide turnaround or value creation programs with measurable financial impact. Proven ability to influence senior leaders, guide executive decision making, and lead cross-functional work without relying solely on direct reporting lines. Experience building business cases, running governance forums, and translating analysis into action is required.

About NCLH

Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destinations each year.

EQUAL OPPORTUNITY EMPLOYER

It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.