Senior Director, Sales Transformation

About the role

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Requirements

• Bachelor's degree or higher
• 15+ years of relevant experience, with at least 10 years in leadership roles in SaaS environments
• Deep knowledge of how sales organizations operate: how they are structured, how sellers work day to day, and what field pain points look and feel like
• Experience in sales operations or driving transformations for sales organizations, including knowledge of enterprise and commercial sales motions
• Demonstrated track record of driving multiple significant transformation initiatives to adoption — beyond launch — with clear lessons from where they stalled and what you would do differently
• Experience being the person the field called when something broke, driving business validation and sign-off, and understanding what go-live and hypercare demand from a Sales stakeholder
• Hands-on experience deploying or overseeing AI solutions in a commercial context: gathering and translating requirements, pushing to production, and managing the adoption curve
• Product management or adjacent experience: writing requirements, managing a backlog, running structured feedback loops, and making tradeoff decisions under pressure
• Experience managing a Sales technology stack, including evaluating and rationalizing tools against budget constraints and a broader systems architecture, and building the business cases to support those decisions
• Hands-on experience with frontier AI platforms at a level beyond general awareness, with the ability to have a technical conversation about model capabilities, cost tradeoffs, and what frontier AI can and cannot reliably do in a sales workflow context
• Proficiency with Salesforce at a functional level, including how CRM workflows, personas, and access models are structured in an enterprise environment
• Strong leadership and interpersonal skills with excellent written, verbal, and presentation communication
• Demonstrated ability to build and develop high-performing teams across multiple workstreams through complexity and change, with a track record of facilitating the career growth of direct reports
• Demonstrated ability to operate independently and drive outcomes through influence, building relationships and gaining alignment across functions without relying on formal authority
• Experience working across complex organizations with stakeholders who have competing priorities
• A track record of presenting to senior and C-level leadership independently, owning the narrative, and incorporating feedback with composure
• Strong analytical mindset with experience leveraging data to drive decision-making and performance optimization
• Comfort operating at high pace with high visibility, being responsive outside of standard business hours, with occasional travel required
• Proficiency with standard productivity and project management tools (Microsoft Office suite, project planning software, or equivalent)
• Experience working with cloud technologies, digital transformation initiatives, and agile delivery methodologies
• Comfort learning rapidly in an environment where the technology, market, and organizational priorities are all evolving simultaneously

Skills

Hands-on experience deploying or overseeing AI solutions in a commercial context: gathering and translating requirements, pushing to production, and managing the adoption curve

Product management or adjacent experience: writing requirements, managing a backlog, running structured feedback loops, and making tradeoff decisions under pressure

Experience managing a Sales technology stack, including evaluating and rationalizing tools against budget constraints and a broader systems architecture, and building the business cases to support those decisions

Hands-on experience with frontier AI platforms at a level beyond general awareness, with the ability to have a technical conversation about model capabilities, cost tradeoffs, and what frontier AI can and cannot reliably do in a sales workflow context

Strong leadership and interpersonal skills with excellent written, verbal, and presentation communication

Strong analytical mindset with experience leveraging data to drive decision-making and performance optimization

Benefits

Medical, Dental, and Vision Insurance

Telehealth coverage

Flexible work schedules and work from home opportunities

Development and career growth opportunities

Open Time Off in addition to 10 paid holidays

401(k) matching program

Adoption Assistance

Fertility treatments