Senior Director, Training Patient Support Services

About The Job

Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you'll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs.

Main Responsibilities

• Support PSS training needs across therapeutic areas.
• Strategic planning and implementation of world-class, process, and any/all necessary PSS related training and skill-based training via eLearning, live meetings, and virtual training and on-demand training courses.
• Provide consistency across the TAs, where applicable.
• Develop, with the PSS Leadership team, the training and development function for the PSS team as well as other PSS trainings for the Business Unit as needed.
• On-the-ground execution and deployment of training experiences.
• Aid in the development and execution of comprehensive strategic and tactical plans to support the short- and long-term objectives of the PSS team.
• Implement and continuously improve work streams such as PSS Onboarding, New hire training programs and curriculum, Field Training, Collaboration/Coordination with One PSS training initiatives, and Build a sustainable ongoing learning journey for PSS Teams (field and home office).
• Manage, design, and deliver training materials for National Meetings and Area/Zone and Regional, in close coordination with One PSS leadership, PSS Leadership, Sales, Marketing, and any other relevant cross-functional teams.
• Incorporate technology and gamification for end-user engagement.
• Ensure budgets and schedules meet corporate requirements.
• Select, develop, and manage relationships with key agency partners.
• Provide a high-level of strategic analysis and planning with the ability to work with and manage demands and expectations from multiple internal customers.
• Contribute to the One PSS training strategy as that continues to be built and evolve by joining a project team to harmonize approach across TA PSS teams.

Qualifications

• BA/BS Degree required, preferably in life science or business. MBA a plus.
• Ideal candidate will have 8 plus years of relevant pharmaceutical/biotech industry experience.
• Ideal candidate will have experience in specialty pharmaceuticals or biologics, with knowledge of the specialty pharmacy/HUB services environment.
• Proven communication skills with a well-developed ability to efficiently and productively communicate both verbally and in writing.
• Ability to influence, collaborate and interact effectively with senior leadership team and cross-functional team members.

Why Choose Us?

• Bring the miracles of science to life alongside a supportive, future-focused team.
• Discover endless opportunities to grow your talent and drive your career, whether its through a promotion or lateral move, at home or internationally.
• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks gender-neutral parental leave.
• Sanofi US Services and its U.S. affiliates are Equal Opportunity employers committed to a culturally inclusive workforce.