Senior Director Technical Program Management

About the role

The Asset Visibility Solutions (Scan, Print, and Supplies & Sensors Products) Senior Director of Technical Program Management is a pivotal role within Zebra. This position demands a blend of strategic thinking, industry expertise, problem-solving capabilities, and a customer-centric approach to bridge the gap between market needs and organizational offerings.

Responsibilities

• Drive innovation and create value by transforming how Zebra's scanning, printing, and supplies are integrated and delivered.
• Lead the successful launch of Zebra's products and services to market.
• Collaborate with other senior leaders to align on and set the strategic direction for the Program Management organization, aligned with overall company strategic initiatives.
• Contribute to roadmap planning for product/services lines supported, generating innovative concepts for growth and promoting new ideas.
• Influence policy-making and contribute to medium and long-term vision and strategy for function(s), divisions, product groups or service areas.
• Manage the development and implementation of a company's products and services to success, primarily through providing direction and oversight to subordinate program managers.
• Oversee the work of subordinate Program Managers to stay informed and ensure success of all programs under scope.
• Act as escalation point for Program Managers in all aspects of managing the program including resourcing, accountability for deliverables, budget, time phasing or de-scoping of the program.
• Coach/develop knowledge of subordinate program managers in internal process and key work skills including knowledge/application of Program Management techniques and approaches, mastery of vocabulary, project management tools in scheduling and staffing plans, understanding of task durations and dependencies, development of exhaustive risk management plans.

Requirements

• Bachelor's degree (ideally technical degree- Comp. Science/ Mechanical Eng/ Electrical Eng./ Software Eng.)
• 20+ years’ of experience (ideally with global team, strategic/technical exp./driving a portfolio-hardware/software/solutions team)
• Minimum 7+ years management experience (ideally Global Mgmt./matrix organization)
• Full-life cycle Product Management experience
• Go to market customer experience - customer facing experience

Preferred Qualifications

• Advanced management skills including setting direction, driving accountability in the team, selecting and developing talent
• Advocate and promoter of Artificial Intelligence with experience to drive innovative ideas to improve process and gain efficiencies
• Strong proficiency in data analysis, market research, and utilizing insights
• Advanced coaching skills, particularly in the areas of influence/matrix management
• Advanced collaborative skills at executive level
• Advanced communication and facilitation skills, including conflict management
• Formal training preferred
• Advanced skills in PC based documentation tools including MS Office, MS Project, Gemini, Power BI
• Advanced skills in delegation and follow up
• Demonstrated knowledge/experience for enterprise based hardware, software and services solutions

Equal Opportunity Employer

Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law.