Jobs · Information Technology · Massachusetts

Senior Technical Program Manager

Symbotic · Wilmington, MA · 1 wk ago
Information Technology$180k–$248k/yrFull-time

About the role

The Technical Program Management Office (PMO) at Symbotic oversees the planning, execution, and delivery of technical projects within the Symbotic Products and Innovation Organization. The PMO establishes and implements processes, standards, and methodologies for project management of New Product Introduction (NPI) projects to support on-going innovations and solution/product deployments.

Responsibilities

  • Lead multidisciplinary teams to bring new products from concept through implementation, delivery, and support
  • Closely work with engineering managers and leaders, product managers/owners to ensure rapid execution and on-time, high-quality delivery of complex projects
  • Interact with and motivate talented engineering teams across multiple locations, harness their high energy to deliver high quality products
  • Manage robotic/automation projects that enable back-of-store space to be automated inventory management and fulfillment centers
  • Manage technical development, integration and deployment for large-scale automation and robot systems from design to production deployment; manage engineering deliverables across multi-disciplinary engineering teams (software, mechanical, electrical, industrial and embedded controls)
  • Foster a culture focused on transparency, speed of decision-making, and a synchronized partnership within product teams
  • Facilitate the resolution of issues, risks, and challenges that surface through development lifecycle including NPD/R&D process, production deployment and sustainment
  • Manage cross-functional issue tracking to identify problems, track root-cause and corrective action plans; provide issue status across engineering teams and leadership
  • Ensure Symbotic’s Product Development Process is followed, coach teams in executing the NPD process and best practices
  • Leverage Lean-focused, continual improvement of new standards, processes and procedures that streamline interactions and communication across teams
  • Facilitate cross-functional meetings and regularly communicate initiative status to teams, senior management, and customers
  • Work with engineering, product management, sales, and finance to make sure project plans for each initiative are sound and optimized
  • Represent Symbotic to our customer(s) as the project lead, ensuring clear communication, effective negotiation, and resolution of any roadblocks to success

Requirements

  • Bachelor’s degree in Engineering, Robotics, Mechatronics, or related discipline
  • Minimum of 10 years of related experience
  • Minimum of 5 years in a Program Management position
  • Extensive experience in a highly integrated electro-mechanical systems, mechatronics, or robotics product development team
  • Extensive experience leading user-centered innovation programs across multiple disciplines
  • Experience managing large-scale industrial automation or system integration programs
  • Willingness to fail quickly and often to succeed sooner when exploring solutions
  • Exemplify being the Team player. Conflict resolution and influencing skills are key to success
  • Excellent communication and presentation skills
  • Experience negotiating resources in a matrix environment to work on multiple workstreams, setting clear priorities when juggling priority paths
  • Experience working with contract manufacturing partners and consultants
  • Respect and understanding of other disciplines; including Controls, Software, Design Engineering, Systems, Electronics, Quality and Manufacturing
  • PMP accreditation is a strong plus

Qualifications

  • Proficient in JIRA, MS Project, MS Power Point, MS Excel, Word, and Visio

Skills

  • Lean-focused, continual improvement of new standards, processes and procedures
  • Effective cross-functional collaboration and communication
  • Project management expertise
  • Leadership and team building
  • Strategic thinking and problem-solving
  • Ability to manage multiple projects simultaneously

Benefits

Base range for this position in the posted location is $180,000.00 - $247,500.00. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.

Pay

The base range for this position in the posted location is $180,000.00 - $247,500.00. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.

Schedule

Up to 15% travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations. The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.

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