Senior Director Strategic Sales - Public Sector

About the role

The Senior Director of Sales – Public Sector Strategic is responsible for leading and accelerating revenue growth across Lumen’s most strategic Public Sector customer portfolio. This executive leader owns sales strategy, execution, customer relationships, and overall business performance across assigned strategic segments, which may include Department of War, Intelligence and other Strategic Investment Portfolio’s within the Public Sector Segment at Lumen Technologies. Operating within highly regulated and complex Public Sector environments, this leader possesses deep expertise in government procurement requirements, acquisition frameworks, funding mechanisms, customer mission priorities, and multi-stakeholder decision-making processes. The Senior Director guides strategy and execution across sophisticated customer ecosystems, translating evolving customer, technology, compliance, and procurement requirements into measurable business outcomes. This leader serves as a senior executive partner to customers navigating technology modernization, network transformation, cybersecurity, cloud, and mission-critical connectivity needs. The Senior Director partners closely with Public Sector leadership, business development and capture teams, solution engineering and architects, product management, customer success, operations, marketing, public policy, finance, legal, and delivery organizations to develop differentiated, outcome-based solutions that advance customer missions while driving sustainable and profitable revenue growth aligned to Lumen's strategic objectives.

Responsibilities

• Create, orchestrate, and execute multi-year customer growth strategies across Lumen's most important Public Sector customers while leading the transition from product-centric selling to outcome-based, platform-led solutions.
• This leader serves as the senior executive accountable for strategic account planning, executive engagement, ecosystem alignment, and long-term customer value creation across Lumen's most critical Public Sector relationships.
• Own strategic account planning across the assigned portfolio, including multi-year customer growth strategies, executive engagement plans, whitespace identification, competitive displacement strategies, and customer modernization roadmaps.
• Develop and strengthen partnerships with system integrators, OEMs, cloud providers, and strategic alliance partners to expand market access and create differentiated customer solutions
• Lead organizational transformation by championing cross-functional selling, data-driven decision making, customer-centricity, and the adoption of modern sales practices aligned to Lumen's digital future.
• Develop and execute a comprehensive sales strategy for assigned Public Sector strategic segments with a focus on expanding existing relationships, winning new business, and furthering market penetration to strengthen Lumen’s position within the Public Sector market.
• Drive rigorous pipeline management, opportunity progression, forecast accuracy, and execution discipline to achieve revenue, bookings, and profitability objectives.
• Partner across functions (engineering, BD/Capture, marketing, product, operations, public policy, legal) to ensure account strategies are well-supported, resourced, and aligned to Lumen’s North Star.
• Build and maintain trusted relationships with senior government executives, agency leaders, procurement officials, and other key decision-makers while driving executive alignment.
• Lead complex, multi-year sales pursuits involving