Senior Director, Solutions Architecture — Americas

About Us

Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products designed to solve real-world business problems. We’re training and deploying frontier models for enterprises building AI systems. We believe our work is instrumental to the widespread adoption of AI and are looking for individuals passionate about their craft to join us.

Cohere is a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin, and Seoul.

About the Role

As the Senior Director of Solutions Architecture for the Americas at Cohere, you will own the US and Canada commercial Solutions Architecture function. You will lead the team that turns enterprise interest in agentic AI into deployed, production systems and be accountable for the technical win in the most competitive AI market in the world. This role involves setting direction for the function, scaling the team, and driving technical and commercial success in our largest market.

Responsibilities

• Build, coach, and develop a high-performing Solutions Architecture organization across the US and Canada, growing senior technical talent within it.
• Own the technical win for the region’s most strategic pursuits and be present for critical deal decisions.
• Lead how Cohere positions, proves, and sells into US enterprises—our largest commercial opportunity.
• Extend the team’s reach by increasing the share of the region’s pipeline they technically lead, ensuring early engagement on key opportunities.
• Partner with regional Sales leadership as a co-owner of the region’s targets, not just as a support function.
• Set the vision, strategy, and operating model for Americas Solutions Architecture, holding leaders accountable for execution.
• Build repeatable solution practices, including scalable methodologies, industry playbooks, executive narratives, business cases, and technical delivery frameworks.
• Guide customers in designing secure, scalable, production-ready agentic AI solutions across cloud, hybrid, VPC, and on-premises environments.
• Shape product direction by translating customer feedback and market needs into platform improvements and roadmap priorities.
• Attract and retain senior technical field talent to strengthen the team.
• Lead and develop the Americas commercial Solutions Architecture team through coaching, hiring, performance management, and career development.
• Partner with regional Sales leadership to pursue and close strategic enterprise opportunities across financial services, healthcare, energy, technology, and other key verticals.
• Own the region’s technical coverage model, ensuring early and consistent engagement on high-priority opportunities.
• Lead executive workshops, discovery sessions, solution presentations, and technical deep dives with C-suite and senior customer stakeholders.
• Develop business cases, solution architectures, implementation roadmaps, and technical proposals aligning customer objectives with Cohere’s platform.
• Guide customers through the deployment of enterprise AI solutions, ensuring scalability, security, governance, and operational readiness.
• Create repeatable solution assets, industry playbooks, and best practices to enable consistent, high-quality customer engagements.
• Collaborate cross-functionally with Product, Engineering, Sales, and Customer Success to align customer needs with platform evolution.
• Serve as the voice of the field by capturing customer feedback and competitive insights to influence product strategy.
• Own and report on the region’s operational and commercial metrics, including technical win rates, pipeline health, coverage, and team performance.

Requirements

• Leadership Experience: 15+ years in Solutions Architecture, Solutions Engineering, Technical Consulting, or Enterprise Architecture, including 7+ years leading customer-facing technical teams and a record of developing people into senior and leadership roles.
• People Leadership: Proven record of hiring, coaching, and developing high-performing Solutions Architecture or Solutions Engineering teams, with experience building or transforming an organization.
• Executive Presence: Credibility in front of CEOs, business leaders, CIOs, Chief AI Officers, and Chief Information Security Officers. Ability to navigate between business cases and technical architectures seamlessly.
• Hands-On Technical Credibility: Technical depth to engage with and pressure-test architectures from a strong engineering bench. Experience working with models and agents, capable of leading critical design conversations.
• Commercial Acumen: Demonstrated ability to partner with enterprise Sales leadership, influence strategic deals, and articulate business value to executive stakeholders. Experience carrying a quota and driving deal outcomes.
• Consulting Mindset: Experience leading complex enterprise solution engagements, developing business cases, implementation plans, and executive-ready recommendations.
• Technical Expertise: Strong understanding of modern AI architectures, including large language models, agentic systems, retrieval, enterprise integrations, cloud platforms, hybrid/on-premises deployments, security, and governance.
• Enterprise Experience: Experience designing and delivering enterprise technology solutions in complex, regulated, or large-scale environments.
• Cross-Functional Influence: Record of contributing to decisions beyond your function and working effectively with Product and Engineering leadership.

Preferred Qualifications

• Experience building or turning around a regional technical field organization, with measurable outcomes.
• Background in enterprise AI, cloud, or data platform companies, or applied AI consulting organizations.
• Experience supporting customers in regulated industries such as financial services, healthcare, energy, or the public sector.
• Experience building repeatable solution-selling methodologies to elevate the performance of generalist technical teams.
• Network of senior technical field talent you can attract to Cohere.
• Experience operating in high-growth environments where speed, ownership, and cross-functional collaboration are critical.

Benefits

• A weekly lunch stipend of $75/£75 or equivalent in your local currency.
• Full health and dental benefits, including a separate budget for mental health.
• RRSP matching, 401K, or Pension Scheme contributions.
• 100% parental leave top-up for up to 6 months for either parent.
• Annual enrichment benefits for arts & culture, fitness/wellness, quality time, and workspace improvements.
• Education & learning stipend for conferences, courses, and coaching.
• 6 weeks of paid vacation (30 working days).
• Budget for traveling to other offices if remote, plus an annual company offsite.
• $500 home office stipend to set up your workspace.

Schedule

Cohere is remote-friendly with offices in multiple cities. Employees may work from an office or remotely, with co-working benefits available for those not near an office.