Senior Director, Solution Design
This position is remote with approximately 50% travel. The ideal candidate will reside near a major metropolitan airport to support national client engagement.
About the Role
The Senior Director, Solution Design translates Sodexo North America’s enterprise commercial strategy into winning, executable solutions for all assigned pursuits across all segments, with a primary focus on hands-on deal architecting and proposal development. The role partners closely with Sales, Operations, Commercial Finance, and Marketing to design integrated food, facilities management, and support services solutions that are operationally viable, financially accretive, and clearly differentiated versus competitors.
This individual contributor role focuses on completing specialized technical tasks to support operations, working primarily independently but collaborating with teams as needed. The position provides strategic vision and direction, oversees a business function or major corporate sub-function, and holds management accountability for a division or geography. Responsibilities include developing and approving long-term vision and strategy for the managed area.
Responsibilities
- Serve as the day-to-day lead for solution architects and support solution design on complex RFPs and renewals.
- Build and deploy standardized tools, playbooks, and templates to improve deal quality, consistency, and speed while allowing for client-specific customization.
- Manage and mentor a team of solution design professionals, setting priorities, building capability, and ensuring consistent, high-quality output aligned to growth goals.
- Collaborate with Sales and Operations to shape competitive, client-ready solutions, participate in deal strategy and presentations, and drive successful outcomes on complex pursuits.
- Build and implement scalable tools, playbooks, and standards to improve speed, quality, pricing discipline, and consistency across solution development.
- Support pursuit strategy by defining win themes, strengthening value propositions, and coaching teams to improve deal quality, win rates, and long-term profitability.
Requirements
- Demonstrated track record of contributing to improved win rates, pricing discipline, and profitable growth through high-quality solution design and proposal support.
- Advanced proficiency with solution design and proposal tools (e.g., design software, estimating tools, proposal platforms) and familiarity with CRM/pipeline systems such as Salesforce.
- Strong executive presence and communication skills, with the ability to present complex technical solutions and business cases to senior internal stakeholders and client decision-makers.
- Experience operating in an environment with formal commercial governance, deal review processes, and cross-functional collaboration among Sales, Operations, Finance, Marketing, Legal, and GBS.
- Prior experience in a large, multi-segment enterprise (e.g., healthcare, education, corporate services, seniors, sports & leisure) with exposure to complex, multi-site or multi-service deals.
- Bachelor’s degree or related equivalent experience.
- 10 years of management experience.
- 10 years of related experience.
Pay
Pay range: $156,230 – $242,550 per year.
Benefits
- Medical, dental, and vision care.
- Wellness programs.
- 401(k) plan with matching contributions.
- Paid time off and company holidays.
- Career growth opportunities and tuition reimbursement.
About Sodexo
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide food service, catering, facilities management, and other integrated solutions worldwide.
We embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.