Senior Director Sales Operations

Duties & Responsibilities

• Interprets business data and results, develops execution strategy and provides direction to the Sales Operations Organization to achieve business plan targets and metrics
• Oversees the achievement of executional and operational targets and metrics by leading consistent and effective management routines
• Collaborates cross-functionally with other departments to achieve the company’s business objectives and targets
• Drives efficiencies and excellence throughout the operations that maximize safety and positively impact operating expense, optimize our operations, and service our customers
• Directs, leads, and motivates a team to deliver results by communicating company goals and deadlines; engaging and developing teammates through effective performance management, coaching and training; implementing continuous improvement methods and embodying company purpose and values to inspire servant leadership opportunities
• Inspects execution and results in the marketplace and effectively coaches and teaches our teams to develop and improve
• Communicates and drives adherence against policy and procedure related to people and Purpose

Knowledge, Skills, & Abilities

• Industry experience is preferred, commensurate accountability and duties in other industries (likely to be CPG or Retail)
• A college degree (associate's or bachelors) is preferred though not mandatory
• Outstanding business acumen which includes PL management, Revenue, and Gross Profit management
• Versed in complex commercial selling strategies
• Excellent communication and organization skills
• Strong leadership presence in front of large groups of people
• Build strong followership to achieve common objectives
• Experience working closely with large customers to achieve results is preferred (customer management)
• Must have strong collaborative skills and be able to work well cross-functionally
• Strong intrapersonal and interpersonal problem-solving skills
• Ability to solve complex problems with decisiveness
• High sense of accountability and ownership
• Must have a high sense of initiative and a “can-do” attitude

Minimum Qualifications

• High school diploma or GED
• 5-7 years relevant experience
• Valid Driver’s License

Preferred Qualifications

• A college education is preferred for this role, though not required
• A degree preference is not specific as it is the body of learning and related discipline that is preferred to make a better GM