Senior Director, Product, Care Foundations
Ladders · San Francisco, CA · 1 mo ago
On-siteMarketing$270k–$333k/yrFull-time
For our client, we are seeking a Senior Director, Product, Care Foundations to join the team of a leader in the Healthcare space. This leader will shape the strategy and roadmap for foundational product capabilities that support care delivery operations at scale. The role will partner closely with operations, engineering, support, and executive stakeholders to improve workflow efficiency, system reliability, and the overall experience for internal teams and providers. It is a highly visible leadership position that blends product vision, operational execution, and AI-enabled process improvement. The person in this role will also lead a product management team, drive modernization of core systems, and help create more scalable, data-informed operating models across the organization. Location: San Francisco, CA - US based candidates only, no visa sponsorship available Compensation: $270,000 – $333,000 annually Responsibilities Lead the vision, strategy, and operational roadmap for the Care Foundations group Manage and mentor a high-performing team of Product Managers Serve as the product owner for foundational operational platforms in leadership forums Drive AI and automation initiatives to optimize and streamline workflows Scale AI-driven platforms across support channels for efficiency Modernize claims rules and eligibility systems to reduce friction Oversee provider platform experiences from onboarding to compensation Qualifications 10+ years of product management experience in complex healthcare ecosystems 5+ years of direct people management experience leading product teams Track record in managing product teams at or above the expected organizational scale Experience in building scalable systems and automated operational workflows Strong financial and strategic acumen with P&L understanding Exceptional executive presence and ability to align stakeholders High analytical rigor and fluency in data-driven decision-making Benefits Health, Dental, and Vision benefits start on day one with access to a primary care service Employer-sponsored 401(k) match up to 2% Yearly allotment of no-cost visits to therapists and coaches for employees and dependents Competitive paid time off policies including vacation and sick leave Parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents after 6 months Access to fertility care support and reimbursement for expenses Professional development reimbursement up to $1,000 per year Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.