Senior Director, Product, Care Foundations
About the role
For our client, we are seeking a Senior Director, Product, Care Foundations to join the team of a leader in the Healthcare space. This leader will shape the product strategy for foundational care operations, with a focus on scaling systems that improve service delivery across the organization. The role will partner closely with cross-functional stakeholders to advance automation, streamline provider and claims workflows, and strengthen the operational backbone supporting the broader business. This is a high-impact leadership opportunity for a product executive who can combine strategic vision, analytical rigor, and strong team development to drive measurable outcomes.
Responsibilities
- Define and execute the multi-year product vision and strategy for care foundations
- Mentor and develop a high-performing team of Product Managers and Product Leaders
- Act as product owner for operational platforms, aligning investments with company goals
- Drive AI and automation initiatives to optimize operational workflows
- Scale AI-driven servicing platforms across support channels
- Modernize claims rules and denial management systems to reduce friction
- Oversee provider platform experiences from onboarding to compensation models
Qualifications
- 10+ years of product management experience in complex healthcare ecosystems
- 5+ years of people management experience leading product teams
- Proven track record of managing large-scale product organizations
- Experience building and scaling operational systems and automated servicing tools
- Strong financial acumen with understanding of P&L dynamics
- Exceptional executive presence and ability to influence cross-functional stakeholders
- High analytical rigor for evidence-based decision-making
Benefits
- Health, dental, and vision benefits start from day one
- Employer-sponsored 401(k) match
- Free therapy visits through the network
- Competitive paid time off policies including vacation and sick leave
- Parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents at 6 months tenure
- Access to fertility care support and reimbursement for expenses
- Professional Development Reimbursement of up to $1,000 annually
- Donation matching of up to $200 per year
Location: New York, NY - US based candidates only, no visa sponsorship available
Compensation: $245,000 – $328,000 annually