Senior Director, Product

Two Chairs is building a new kind of mental health system based on the idea that the status quo isn't good enough. Industry-best clinician experiences, better client outcomes, groundbreaking innovation, and access to the highest quality care are how we'll raise the bar for the entire industry. We're honored to have been recognized as a 2025 Great Place to Work and 2025 Fortune's Best Workplaces in Healthcare.One of our company values is "Embrace Differences" and diversity, equity, inclusion, and belonging are the principles guiding how we build our business and teams. We encourage interested candidates from all backgrounds to apply even if they don't think they meet every expectation of the role.About the roleMental health care in the U.S. is broken, and technology is central to how we're fixing it. As Senior Director of Product, you'll lead Product Management at Two Chairs: a small team of four senior product managers who build for hundreds of therapists and tens of thousands of clients. You'll report to our SVP of Product & Engineering and work as a peer to our Head of Engineering & Data and our Senior Director of Design.We're looking for a strategic leader who can set a clear product direction, tell the story behind the roadmap, and make hard prioritization calls with the people who are affected by them. You'll build trust with our clinical, operations, and commercial leaders as well as with our executive team. Your PMs are experienced and self-directed. Your job is to coach them, grow them, back them up, and give them the clarity and focus to do their best work.If you've led product at a startup or high-growth company where urgency was real and the stakes for the people using the product were high, we'd love to talk. Core Areas of ResponsibilityPeople LeadershipManage, coach, and develop a team of PMs, with high autonomy and clear expectationsGrow senior PMs and their craft, with a clear point of view on what that growth looks like and a POV on how the PM craft should evolve with AI Hold a high bar for performance while leading with empathy; advocate for team health, capacity, and growthBuild a culture of psychological safety, inclusion, and continuous learningProduct Strategy & PlanningDevelop and communicate a multi-year product strategy tied to the company's vision and business prioritiesOwn annual and quarterly planning, including how roadmap, estimation, launch windows, and technical foundations fit togetherTell the story of the roadmap and its impact to the product team and across the companyEstablish product ways of working that fit a lean team, introduced incrementally and followed throughCross-Functional PartnershipBuild a close, same-team relationship with Engineering, Design, and Data leadersBuild trust with leaders in Clinical, Operations, Finance, and commercial teams, and with the CEO and executive teamHelp the company connect product and technology to commercial value, including in market-facing conversationsAbsorbing and coalesce diverse inputs in a complex business, forming a coherent roadmap across clinical, client, and commercial usersBring empathy for the therapists and clients who use our products and who are central to our care Impact and Success IndicatorsIn your first 90 days, you'll build trust with your PMs and with your peers in Engineering, Design, and Data. You'll learn our business, including how clinical and operational work actually happens, and form a clear point of view on where product is strong and where it needs attention. In your first year, the Product team will have a clear strategy, a planning process that feels dependable, and a working relationship with Engineering, Design, and Data that people describe as one team. Clinical, operations, and executive partners will see you as a trusted partner, and your PMs will feel supported and growing. You’ll be key to shipping software that drives therapist, client, and commercial impact and own core company OKRs. We're looking for someone with:A track record of leading product teams and managing senior PMs, with a coaching style that gives experienced people room to runClear opinions on PM craft, and experience growing senior PMs into principal PMsStrong prioritization judgment, and the willingness to say no and explain whyA close working relationship with Engineering, Design, and Data leaders, and a record of avoiding the "us versus them" dynamic between product and engineeringThe ability to build trust with function heads outside product, and with founders or CEOsExperience setting multi-year product strategy and communicating it clearly to leadershipStartup or high-growth experience, where urgency was real and resources were limitedEmpathy and a commitment to inclusion and psychological safetyHealthcare experience is a plus, especially on the commercial side (health plans, payers, or market-facing work); experience in complex B2B or services businesses also countsCuriosity about healthcare or other mission-driven work, and about the clinicians who use our products Compensation & BenefitsThe offer range is dependent on qualifications and experience. New hires can reasonably expect an offer between $250,000 and $280,000.Additional perks and benefits:Equity in a high-growth start-upPaid time off, including nine paid holidays and an additional Winter Office Closure from Christmas Day (Observed) through New Year's DayComprehensive medical, dental, and vision coverage401(k) Retirement savings optionsOne-time $200 Work from Home reimbursementAnnual $1,000 Productivity & Wellness Stipend to support your personal and professional goalsAnnual $500 subsidized company contribution to your healthcare FSA or HSAPaid parental leave Outreach Notice to ApplicantsWe are thrilled that you’re interested in joining our team! To ensure a consistent and equitable hiring process for all candidates, we kindly ask that you refrain from reaching out to current employees regarding the role, your application, or the interview process. Our talent acquisition team is committed to carefully reviewing all applications and will reach out directly if they decide to move forward.If you need a reasonable accommodation, please let your recruiter know so our People Team can assist you. All applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.