Senior Director: Product

About the Role

Lavu is building the Financial OS for modern restaurant brands — POS, Payments, Payroll, Banking, Cards and Marty, the AI intelligence layer that ties it all together. This is the role that turns Lavu's product portfolio into a unified, AI-powered financial operating system used by the most ambitious restaurants in the world.

What You Will Own

Lead and Scale Marty (our AI Restaurant Operating System)
You define and drive the intelligence layer for the entire company.

• Own the AI roadmap and agent ecosystem
• Turn Marty into the system restaurants rely on daily
• Build and refine intelligence across POS, payments, payroll, banking
• Drive adoption across thousands of restaurants
• Make Marty a core retention, expansion, and revenue driver

Own Product Strategy Across the Financial OS
You are accountable for product outcomes across POS, Payments, Payroll, Banking, and Cards.

• 90% attachment on payments
• 25% adoption of payroll, banking, and cards in 12 months
• High-impact financial and operational product releases
• Clear revenue and margin outcomes tied to product usage

Partner Closely with Engineering to Increase Velocity
You will not manage engineering, but your alignment with engineering drives the company.

• Set priorities, clarify specs, remove ambiguity
• Drive a fast, predictable product development rhythm
• Shape platform evolution and architecture priorities with engineering leadership
• Improve execution quality and reliability through clarity and focus

Drive Commercial Impact Through Product
This is a commercial role, not a feature factory.

• Deliver $5M+ ARR in embedded finance in 12–18 months
• Improve NRR through adoption
• Expand ARPU and unit economics
• Build a roadmap tied directly to financial impact, not vanity metrics

Build the Product Org That Scales
You inherit a working team. You build the next generation.

• Hire PMs, AI product talent, and design
• Establish standards, rituals, and clarity
• Build the culture that ships consistently
• Strengthen cross-functional operating rhythms

Requirements (Non-Negotiable)

Technical + Domain Leadership

• Built and scaled fintech or embedded finance products
• Experience with payments, payroll, banking, or card issuing
• Strong understanding of platform architecture
• Experience owning data or AI-driven product systems
• Can partner deeply with senior engineering leaders

Execution Track Record

• Owned zero-to-one and scaled one-to-ten products
• Delivered complex, regulated, multi-product environments
• Improved execution velocity and product quality
• Strong understanding of product economics and monetization

Leadership

• Clear communicator who creates alignment
• Can influence cross-functionally without drama or politics
• Operates with urgency, clarity, and ownership
• Can immediately lead Product at scale

Nice to Haves

• Restaurant, hospitality, or retail systems experience
• Experience with multi-location or high-volume operators
• Experience building intelligence layers or AI agents
• Experience managing global or distributed product orgs

This Role Is For You If…

• You want meaningful ownership of product across multiple financial categories
• You want to lead the AI strategy and build a world-class intelligence layer
• You want to work directly with strong engineering leadership
• You want to take a profitable, scaling platform and turn it into a category-defining OS
• You're motivated by impact, clarity, and building something enduring