Senior Director, People Operations

About the role

This role will shape the strategy and execution of People Operations across the employee lifecycle, with a strong emphasis on HR systems, analytics, and operational excellence. You will build scalable processes that improve efficiency, strengthen data integrity, and support a high-quality employee experience. This position also partners closely with Finance, IT, and Legal to advance cross-functional initiatives, reporting, and compliance.

Responsibilities

• Set the vision for People Operations, with a focus on HR systems and employee lifecycle management.
• Enhance reporting and analytics capabilities to support talent and workforce planning decisions.
• Optimize People systems to improve data integrity and streamline the employee experience.
• Build scalable People processes that increase efficiency and employee satisfaction.
• Leverage process improvement, AI, and automation to strengthen operational workflows in People Operations.
• Collaborate with Finance, IT, and Legal teams on strategic initiatives and reporting.
• Oversee compliance for benefits and leave administration, ensuring competitive offerings.

Qualifications

• 10-15+ years of experience in People Operations or HR Operations, including leadership experience in high-growth environments.
• Strong expertise in HR systems, people analytics, and operational process design.
• Experience scaling People infrastructure for technology-driven organizations.
• Proven ability to integrate AI and automation into operations to improve efficiency.
• Solid understanding of benefits administration and multi-state HR compliance.
• Exceptional analytical skills with the ability to turn data into actionable insights and improvements.
• Strong communication and change management skills, with experience driving transformation across organizations.

Benefits

• Full medical, dental, and vision insurance plus a health platform membership.
• Healthcare and Dependent Care FSA options.
• 401(k) with company match.
• Flexible PTO policy for work-life balance.
• Wellbeing and Learning & Growth reimbursements.
• Paid parental leave plus fertility benefits.
• Pet insurance options.
• Student loan refinancing assistance.
• Access to virtual mindfulness and fitness resources.

Location: New York, NY - US based candidates only, no visa sponsorship available

Compensation: $201,900 – $263,000 annually