SENIOR DIRECTOR OF DINING SERVICES II - ARLINGTON, VA

About the role

We are seeking a Senior Director of Dining Services II to provide strategic leadership for a dynamic Business & Industry dining program, serving as the primary client partner and operational leader for your account(s). You will oversee all aspects of foodservice operations, including team leadership, financial performance, client engagement, culinary excellence, and operational execution.

Responsibilities

• Leads, manages, and inspires a diverse team(s) at a large account or multiple accounts, with the goal of providing top-notch service to the client
• Drives and develops self and team at the account(s) towards building strong relationships with client(s) and achievement of key performance indicators (profitability, safety, engagement, etc.)
• May serve on district leadership team, and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community
• Ensures decisions are weighed for risk/reward and short/long term implications, while gathering input from the team and partners
• Fosters a culture of transparency, understanding, education, safety, and accountability
• Ensures client(s) needs are met or exceeded, we retain the account(s), find cross-sell opportunities, and assist in rebid process as directed
• Supports functional areas including but not limited to safety, marketing, nutrition and culinary
• Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation)
• Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time
• Champions development within the account(s) and has a full understanding of all roles within the operation; conducts performance evaluations, along with succession planning for the account(s)
• Owns the financial results for the account(s), and works to ensure accuracy for reporting, forecasting, and budgeting processes
• Ensures consistent and fair administration of all policies and procedures

Requirements

• Meets the Educational minimum and work experience per USDA Professional Standards for the account(s)

Qualifications

• Preferred: Bachelor's degree and minimum of three (3) years of management experience, preferably in contract foodservice or hospitality management
• Is well-versed in foodservice management with proven track record of success, ideally in B&I foodservice
• Has proven track record of leading a business and a team, strong customer service, and good business and financial acumen
• Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills
• Champions the inclusion mindset, and is proactive, positive, professional, and resilient
• Excellent computer skills and proficiency with Microsoft Office suite and POS software
• Servsafe Certified

Benefits

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Pay

Salary: $110,000 - $120,000, with 20% annual bonus potential