Customer Relations Representative - South Sioux City
Family Health Care of Siouxland · South Sioux City, NE · 3 days ago
On-siteOTHRFull-time
ESSENTIAL JOB DUTIES
- Greets patients and visitors in a prompt, courteous, and helpful manner.
- Checks in patients, verifies and updates necessary information, and assists patients with ambulatory difficulties.
- Answers telephone, screens calls, takes messages, makes appointments, and provides information as needed.
- Cheks patients out, making follow up appointments as needed, collecting payments from patients processing them as directed, reconciling money received, and cash drawer.
- Maintains work area and lobby in neat and orderly manner.
- Performs related work as required.
Competencies:
- Customer/Client Focus
- Problem Solving/Analysis
- Time Management
- Communication Proficiency
- Teamwork Orientation
Education And Experience Required:
- High School graduation or GED.
- One year work experience, preferably in a medical office setting.
- Knowledge of medical terminology desirable.
- Word processing and computer experience.
Job Description Is Available Upon Request.