Senior Director of Architecture - Manager

About the role

As a Senior Director of Architecture at JPMorganChase within the Consumer & Community Banking (CB Shared Tech Executive), you will lead across multiple areas, manage the activities of multiple departments, and collaborate across both business and technical domains in the Architecture function to execute critical initiatives. Your expertise will be applied cross-functionally to drive the adoption and implementation of technical methods within various teams and help the firm remain at the forefront of industry trends, best practices, and technological advances.

Responsibilities

• Leads multiple architecture and process implementations across departments to achieve firmwide architecture objectives and manages multiple stakeholders, complex projects, and large cross-product collaborations.
• Sets reuse-first expectations for enterprise-authorized AI adoption within the work environment across architecture domains to accelerate delivery and improve decision quality, with human-in-the-loop validation and appropriate handling of sensitive data.
• Directly manages multiple areas with strategic transactional focus and provides leadership and high-level direction to teams while frequently overseeing employee populations across multiple platforms, divisions, and lines of business.
• Acts as the primary interface with senior leaders, stakeholders, and executives while driving consensus across competing objectives.
• Establishes cross-department governance for AI-assisted and agentic workflows used in architecture decisioning and delivery, including traceability/auditability and control expectations aligned to resiliency and security standards.

Requirements

• Formal training or certification on architecture concepts and 10+ years of applied experience.
• Experience developing or leading large and sometimes cross-functional teams of architects.
• Demonstrated experience leading safe adoption of enterprise-authorized AI capabilities within the work environment across multiple architecture teams, including validation practices and awareness of data sensitivity.
• Ability to define governance expectations for AI-assisted and agentic workflows, including human approval checkpoints, auditability, and control boundaries aligned to resiliency, security, and operational risk outcomes.
• Experience leading complex projects supporting system design, testing, and operational stability.
• Experience hiring, developing, and recognizing talent.
• Extensive practical cloud-native experience.

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits, and cities grow, delivering solutions to solve all their financial needs.

Benefits

• Competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
• Commission-based pay and/or discretionary incentive compensation for eligible roles, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

About The Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.