Senior Director of Accounts Receivable

About the role

Ensure accuracy and efficiency throughout the region's accounts receivable processes. Meet in person and virtually with AR teams regularly to address questions and issues. Manage performance outcomes by planning, monitoring, evaluating, and improving accounts receivable. Oversee the collection process to help reduce receivables by improving the timeliness of payments. Maintain comprehensive working knowledge of payer contracts and ensure payers are billed according to contract provisions. Supervise the use of billing systems and maintain a comprehensive working knowledge of the system including upgrades and enhancements. Protect the confidentiality of patients and organization information through effective controls and direct supervision of billing operations. Assist local leaders in recruiting, selecting, orienting, and managing billing team members. Monitor compliance of resident trust accounts. Keep management informed by reviewing and analyzing accounts receivable reports; summarize information and identify trends.

Responsibilities

• Meet in person and virtual with AR teams regularly and as needed to address questions and issues that arise in these areas.
• Ensure statements are accurately and timely generated based on industry standards.
• Manage performance outcomes by planning, monitoring, evaluating, and improving accounts receivable.
• Oversee the collection process to help reduce receivables by improving the timeliness of payments.
• Maintain comprehensive working knowledge of payer contracts and ensure payers are billed according to contract provisions.
• Supervise the use of billing systems and maintain a comprehensive working knowledge of the system including upgrades and enhancements.
• Protect the confidentiality of patients and organization information through effective controls and direct supervision of billing operations.
• Absorb and manage resident trust accounts.
• Keep management informed by reviewing and analyzing accounts receivable reports; summarize information and identify trends.
• Demonstrate autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities.
• Teach, train, and work with Office Managers to help achieve goals.
• Absorb and manage resident trust accounts.
• Absorb and manage resident trust accounts.

Qualifications

• 4-year degree in business field (preferred).
• 15+ years of experience in SNF, ALF and IL billing.
• 5+ experience with PointCickCare (facility and management console level).
• Analytical, organizational, communication, written, and interpersonal skills.
• Knowledge of corporate business management, governmental and private insurances regulations and standards.
• Excellent computer skills including word, excel, and other MS office programs.
• Professional demeanor and ability to manage and train teams.
• Detailed-oriented, dependable, and have a strong work ethic.

Skills

• Ability to travel as needed.
• Duties as assigned.

Benefits

Join PACS: Elevate Healthcare with Us! PACS is elevating healthcare by revolutionizing our approach to leadership and quality care. Guided by our core values of love, excellence, trust, accountability, mutual respect, and commitment, we strive to foster a culture of compassionate care within our teams and the communities we serve. As we grow rapidly, exciting opportunities await you to engage in impactful projects and contribute valuable insights to stakeholders nationwide. If you're ready to make a difference and embrace our mission of creating real change, we invite you to join us at PACS. Together, let’s shape the future of healthcare!

Join Our Team and Thrive! At PACS, we believe our employees are our greatest asset. That’s why we offer an exceptional benefits package designed to enhance your well-being and support your lifestyle. Our Comprehensive Benefits Include:

• Health Coverage: Enjoy medical, dental, and vision plans to keep you and your family healthy.
• PTO and Vacation: Benefit from generous paid time off and holidays to relax and recharge.
• Financial Wellness: Take advantage of Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) to manage your healthcare expenses effectively.
• Retailer Planning: Secure your future with our 401(k) plan, complete with company contributions to help you build your retirement savings.
• Support When You Need It: Our Employee Assistance Plan (EAP) provides confidential support for personal and professional challenges.