Senior Director, North America Benefits
About the role
The Strategic Senior Director, North America Benefits will shape and elevate Iron Mountain's total rewards landscape by designing sustainable, high-impact benefit strategies across the US, Canada, and Puerto Rico. They will partner directly with senior executive leadership to balance fiscal responsibility with competitive programs that safeguard and support the workforce.
Responsibilities
- Drive Regional Benefit Strategy: Design, implement, and administer cost-effective health, welfare, retirement, and leave programs across North America.
- Champion Financial Stewardship: Manage the multi-region operational budget, utilizing financial modeling and market benchmarking to ensure long-term fiscal sustainability.
- Ensure Governance & Regulatory Compliance: Oversee ERISA, ACA, HIPAA, and regional statutory requirements, partnering with Legal, Tax, and Payroll to audit filings and mitigate risk.
- Optimize Vendor Partnerships: Oversee strategic carrier and vendor relationships to control claim costs, optimize service delivery, and maximize total rewards value.
- Lead & Empower Remote Teams: Provide direct leadership and coaching to a team of benefits professionals, translating corporate priorities into actionable operational goals.
Requirements
- 10+ years of progressive benefits leadership experience managing complex multi-country portfolios across the US, Canada, and Puerto Rico.
- Deep working knowledge of statutory benefits, tax rules, ERISA, ACA, HIPAA, and regional governance.
- Proven financial acumen with expertise in managing multi-million-dollar budgets and constructing scalable, financially sustainable plan designs.
- Commanding executive presence with the ability to translate complex compliance and financial data into clear, direct decision frameworks for senior leadership.
Qualifications
- Master's degree in Business Administration, Finance, or related field.
- Experience in benefits administration, compliance, and strategic planning.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
Skills
- Strategic thinking and execution.
- Financial analysis and budget management.
- Regulatory compliance and legal knowledge.
- Vendor management and negotiation skills.
- Team leadership and coaching.
Benefits
- Competitive compensation and benefits aligned with experience.
- Flexible work options/alternative work options to support work-life balance.
- Comprehensive health, wellness, and retirement plans.
- Continuous learning and professional growth opportunities.
Pay
Compensation and benefits are competitive and aligned with experience.
Schedule
Flexible work options/alternative work options to support work-life balance.
Iron Mountain
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.