Senior Director, North America Benefits

About the role

The Strategic Senior Director, North America Benefits will shape and elevate Iron Mountain's total rewards landscape by designing sustainable, high-impact benefit strategies across the US, Canada, and Puerto Rico. They will partner directly with senior executive leadership to balance fiscal responsibility with competitive programs that safeguard and support the workforce.

Responsibilities

• Drive Regional Benefit Strategy: Design, implement, and administer cost-effective health, welfare, retirement, and leave programs across North America.
• Champion Financial Stewardship: Manage the multi-region operational budget, utilizing financial modeling and market benchmarking to ensure long-term fiscal sustainability.
• Ensure Governance & Regulatory Compliance: Oversee ERISA, ACA, HIPAA, and regional statutory requirements, partnering with Legal, Tax, and Payroll to audit filings and mitigate risk.
• Optimize Vendor Partnerships: Oversee strategic carrier and vendor relationships to control claim costs, optimize service delivery, and maximize total rewards value.
• Lead & Empower Remote Teams: Provide direct leadership and coaching to a team of benefits professionals, translating corporate priorities into actionable operational goals.

Requirements

• 10+ years of progressive benefits leadership experience managing complex multi-country portfolios across the US, Canada, and Puerto Rico.
• Deep working knowledge of statutory benefits, tax rules, ERISA, ACA, HIPAA, and regional governance.
• Proven financial acumen with expertise in managing multi-million-dollar budgets and constructing scalable, financially sustainable plan designs.
• Commanding executive presence with the ability to translate complex compliance and financial data into clear, direct decision frameworks for senior leadership.

Qualifications

• Master's degree in Business Administration, Finance, or related field.
• Experience in healthcare, retirement, and/or employee benefits administration.
• Strong understanding of labor laws and regulations.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects simultaneously and meet deadlines.

Skills

• Strategic thinking and problem-solving skills.
• Financial analysis and budgeting skills.
• Leadership and team management skills.
• Regulatory compliance and legal knowledge.
• Vendor management and negotiation skills.

Benefits

• Competitive compensation and benefits aligned with experience.
• Flexible work options/alternative work options to support work-life balance.
• Comprehensive health, wellness, and retirement plans.
• Continuous learning and professional growth opportunities.

Pay

Compensation is competitive and commensurate with experience.

Schedule

Full-time position with flexible work options.