Senior Director, Logistics & Transportation

About the role

At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. The Senior Director of Transportation is a senior operational and strategic leadership role responsible for driving excellence across all LTL (Less-than-Truckload), parcel, and courier delivery channels within Cencora's US Supply Chain organization.

Responsibilities

• Own and drive delivery performance metrics across LTL, parcel, and courier channels, including on-time delivery, damage rates, exception management, and carrier scorecards.
• Establish and maintain service level standards aligned to customer expectations and Cencora's commitments.
• Lead root cause analysis and corrective action planning for service failures, partnering with carriers and internal operations teams to resolve systemic issues.
• Implement continuous improvement programs to elevate service quality across all delivery modes.
• Own the transportation P&L for USSC, managing budgeted-to-actual cost performance across LTL, parcel, and courier spend.
• Develop annual transportation budgets in partnership with Finance, providing detailed variance analysis and forecasting throughout the fiscal year.
• Identify and execute cost optimization opportunities through carrier negotiations, mode optimization, network design, and demand planning alignment.
• Drive accountability for cost-per-shipment, cost-per-mile, and other key financial efficiency metrics across the transportation portfolio.
• Develop and execute a multi-year transportation strategy for LTL, parcel, and courier services within USSC, aligned to the broader Global Transportation CoE vision.
• Build and maintain strategic relationships with key carrier partners, holding them accountable to contractual service and cost commitments.
• Champion the use of data and analytics to drive transportation decision-making, partnering with technology and analytics teams to build robust reporting capabilities.
• Lead, develop, and inspire a high-performing team of transportation managers and analysts across LTL, parcel, and courier functions.

Qualifications

• Bachelor's degree in supply chain management, logistics, operations management, business administration, engineering, healthcare administration, or a related field, or equivalent experience required.
• Master's degree in supply chain, logistics, operations, business administration, or a related field, or equivalent experience preferred.
• 12+ years of experience in transportation, logistics, supply chain, distribution, operational leadership, carrier strategy, vendor management, or a related field required.
• 8+ years of experience in a management capacity required.
• Certification in Certified Supply Chain Professional (CSCP), Certified Logistics, Transportation and Distribution (CLTD), Certified in Planning and Inventory Management (CPIM), or equivalent preferred.

Benefits

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. This includes medical, dental, and vision care, as well as a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness, such as:

• Support for working families, including backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
• Training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and more.