Senior Director, Hospitality

Position Summary

As a Senior Director, Hospitality, you are the strategic and executional lead for client hospitality programs, responsible for designing, developing, and delivering best-in-class experiences that drive meaningful business impact.

Essential Duties and Responsibilities

• Hospitality Strategy & Experience Design
• Lead the development of client hospitality strategies, including annual hosting plans and event calendars aligned to business objectives.
• Identify and recommend high-impact hospitality opportunities, experiences, and environments that drive client engagement and brand impact.
• Bring forward innovative, culturally relevant ideas that elevate the quality and uniqueness of hospitality programs.
• Conduct event portfolio analysis to inform strategic recommendations and optimize program performance.
• Program & Event Leadership
• Oversee end-to-end planning and execution of hospitality experiences, ensuring programs are delivered with excellence from concept through recap.
• Lead the design and development of event concepts, branding, guest experience, and on-site execution plans.
• Provide on-site leadership for key events, ensuring seamless delivery and high-quality execution.
• Ensure all experiences are aligned to client expectations, brand standards, and program goals.
• Client & Business Partnership
• Build and maintain strong client relationships, serving as a trusted partner on hospitality strategy and execution.
• Partner with Account teams to align hospitality programs with broader account goals and growth opportunities.
• Contribute to identifying opportunities to expand scope, deepen partnerships, and drive incremental revenue.
• Ensure hospitality efforts are connected to overall sponsorship, marketing, and business strategies.
• Vendor & Experiential Ecosystem Leadership
• Leverage deep vendor relationships across venues, hotels, catering, transportation, and experiential production partners to deliver best-in-class experiences.
• Negotiate contracts and secure services that align with both creative ambition and financial parameters.
• Collaborate closely with experiential production teams and other internal resources to bring complex programs to life.
• Manage vendor performance to ensure accountability, quality, and consistency across all programs.
• Financial Management & Program Performance
• Develop, manage, and reconcile budgets across hospitality programs with strong financial discipline.
• Provide clients with ongoing visibility into budgets, forecasting, and program performance.
• Lead ROI tracking and measurement efforts to evaluate program effectiveness and inform future planning.
• Ensure scope is well-managed and opportunities for efficiency or optimization are identified.
• Team Leadership & Operational Excellence
• Lead and mentor hospitality team members, ensuring high standards of execution and client service.
• Manage internal resources and cross-functional teams to deliver programs at the highest level.
• Establish and reinforce best practices, tools, and workflows to improve efficiency and consistency.
• Contribute to a culture of collaboration, accountability, and excellence across teams.

Minimum Qualifications

• Bachelor’s degree required
• 6–8+ years of experience in hospitality, event planning, experiential marketing, or related field
• Proven experience leading high-level corporate hospitality programs and events
• Experience managing client relationships, vendors, budgets, and cross-functional teams
• Strong vendor network across hospitality and production
• Agency, sports marketing, or sponsorship experience preferred

Knowledge, Skills & Abilities

• Deep expertise in hospitality, event planning, and experiential program execution
• Strong network of vendor and industry relationships across hospitality and production
• Ability to think strategically while executing with precision and attention to detail
• Strong financial acumen, including budgeting, forecasting, and contract negotiation
• Exceptional client service and relationship management skills
• Strong leadership presence with the ability to guide teams and influence stakeholders
• Excellent communication and organizational skills in fast-paced environments
• Ability to manage multiple complex programs simultaneously
• Passion for creating high-quality, memorable experiences that drive business results
• Ability to travel frequently and work nights, weekends, and holidays

Pay Range

$150,000 - $170,000 per year

Benefits & Discretionary Bonus

This position is also eligible for benefits and discretionary bonus.