Hospitality Director

Core Responsibilities

• Lead day to day hospitality execution within the taproom environment
• Build and improve systems that support consistency, efficiency, and guest satisfaction
• Partner with taproom leadership to maintain strong service standards and accountability
• Support hospitality focused initiatives that improve team performance and operational flow
• Coach and develop FOH leaders and management teams
• Afford assistance with hiring, onboarding, and leadership development efforts
• Maintain labor performance, guest feedback, and operational execution
• Collaborate with brewery, culinary, and marketing teams to align guest experience initiatives
• Oversee execution of events, promotions, and beer release experiences
• Maintain cleanliness, organization, and hospitality expectations throughout operations
• Create and improve training materials, systems, and SOPs
• Identify operational opportunities related to staffing, systems, and service execution
• Participate in leadership meetings and contribute operational improvement ideas
• Ensure compliance with alcohol service laws, safety standards, and company policies
• Support additional operational needs as business demands evolve

Success Metrics

• Guest experience and online feedback
• Service consistency and hospitality standards
• Labor management and operational execution
• Team engagement and leadership development
• Event traffic and guest participation
• Taproom and to-go beer sales growth

What We’re Looking For

• Minimum 3 years of leadership experience within hospitality, restaurant, or brewery operations
• Strong operational awareness and systems oriented mindset
• Proven experience developing teams and leadership accountability
• Comfortable in fast paced, high volume environments
• Strong communication, organization, and problem solving abilities
• Experience creating SOPs, training systems, or scalable operational processes preferred
• Beer knowledge appreciated but not required

Expectations

• Demonstrate professionalism, accountability, and reliability
• Maintain schedule flexibility including evenings, weekends, and holidays
• Lead in alignment with Field Day Brewing Co. core values
• Communicate effectively with team members and leadership
• Stay adaptable and solution focused in a dynamic hospitality environment
• Support future company growth and expansion initiatives

Field Day Brewing Co. is an Equal Employment Opportunity Employer